- Report: #1061625
Report - Rebuttal - Arbitrate
Complaint Review: Crescent Tire & Auto
Crescent Tire & Auto325 S White Horse Pike Hammonton, New Jersey USA
Crescent Tire & Auto Replaced fuel pump 96 Jeep. Failed after one year replaced again failed six months later. Hammonton New Jersey
*Author of original report: Extort, criminal??
*General Comment: Filter..
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In December of 2012 I brought my 96 Jeep Cherokee to this repair shop in Hammonton. They replaced the fuel pump that had oney lasted a little over a year along with a few other parts up the line from there to the tune of around $800. I started having issue with the Jeep getting fuel so I called and asked what kind of warranty I had. Jim the owner I think said we always take care of our customers and wouldnt give me a time frame. Anyway a little over a year later the Jeep wont start so I have a friend look at it and he diagnosis a bad fuel pump. I call Crescent and they tow it in and replace it. About six months later the Jeep will not start again.
At this point I have relocated to EHT NJ about 40 minutes from Crescent and I suspect it is yet another fuel pump so I take it locally to a trusted mechanic. He dignosis clogged fuel filter causing pump to fail yet again. Rather than have Crescent fix it AGAIn I opt to call them and they agree to replace it once more. I refuse that offer and ask about parts reimbursment which the guy Jaime agrees to. I called there June 23rd asking what the procedure would be to get reimbursed and I am told just bring it in and they will give me $194.00. I drive all the way up there with my two four year olds give Jaime the part and he looks at the numbers and says its not the filter they put in. The mechanic in EHT knwe full well I was going back for reimbursemnt and gave me the pump to bring to them. There is no way he would give me the wrong part. Either way these guys should just do the right thing and reimburse me for the part irreghardless. But then again when I needed my tranny looked at they recommended Good Deal up the street from them who are known crooks in the town of Hammonton so what else should I expect from Crescent. Now I am out an extra $536.00.
This report was posted on Ripoff Report on 06/24/2013 11:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Crescent-Tire-Auto/Hammonton-New-Jersey-08037/Crescent-Tire-Auto-Replaced-fuel-pump-96-Jeep-Failed-after-one-year-replaced-again-fa-1061625. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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