- Report: #1084678
Report - Rebuttal - Arbitrate
Complaint Review: Crete-Tech
Crete-Tech5442 santa rosa way jacksonville, Florida USA
Crete-Tech substandard/half a*s workmanship/liar jacksonville Florida
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we hired crete-tech to put stained concrete floors in the main living area of our home. we met with the owner several times, he even took us to see some of his other work. from the very start of our project there were problems! the project started 2 days late and there for took 2 extra days to finish causing us to stay longer in a hotel at our expense. his employees caused major damage to our recently refinished kitchen cabinets and freshly painted walls, none of our furniture or walls were covered as we were told they would be until we complained. next problem, asked for more money up front to cover the cost of more supplies that were needed, we had already given a 50% deposit and were to pay remaining 50% after satifactory completion. next problem, we were told that he did not have enough of the 2 part epoxy sealer to finish the floors because one of his employees broke a can and the store was closed. however, he offered to give us urathane sealer instead, which is much stronger and scratch resistent according to him, its what they use in comercial spaces. after the floors were sealed and dried he sent some one to wax the floors, the problem was this person took my mop and used it to spread the wax which is not the way the wax is applied. he then ran out of wax so he did a half a*s application leaving streaks across our entire house. the owner told us we could go buy more wax and apply it ourselves. after further inspection of the finished floors we found plastic, bugs, grass, and other debris that is permanently stuck in our floor. we have dropped items on the floor and the finish is now chipped down to the basecoat of concrete, so much for durability! we have scratches under our tables from the chairs being pushed in and out despite the felt pads and scratch proof plastic sliders. we have made several attempts to contact the owner regarding all these issues and either he doesn't answer his phone or he promises to come to the house and look at the problem and then never shows up! I guess you get what you pay for! DO NOT hire this contractor no matter how much he makes you think that he will be there for any issues/problems, once you pay him he is gone for good!
This report was posted on Ripoff Report on 09/15/2013 11:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Crete-Tech/jacksonville-Florida-32211/Crete-Tech-substandardhalf-ass-workmanshipliar-jacksonville-Florida-1084678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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