- Report: #21230
Report - Rebuttal - Arbitrate
Complaint Review: CROSS COUNTRY BANK
CROSS COUNTRY BANKDELAWARE, U.S.A.
CROSS COUNTRY BANK ARE LOOSERS ripoff Delaware
*UPDATE Employee: US bank stealing money
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AFTER THEY PLACED INTEREST RATES ON THE CARD AND CAUSED IT TO GO OVER THE LIMIT, THEY CHARGED US A FEE.
I TRIED TO CALL AND SPEAK WITH SOMEONE, WELL THAT WAS USELESS, THEY BARELY SPOKE ENGLISH.
WE CLOSED THE ACCOUNT AND TRIED TO PAY THEM OFF.
AFTER THE TACKED ON THE INTEREST AGAIN AND CAUSED IT TO GO OVER THE LIMIT AND NOT POSTING A EMAIL PAYMENT FOR FOUR DAYS AND CHARGED US NON-PAYMENT FEE, WE DECIDED TO LET THE CARD GO.
WELL WE GET NUMEROUS CALLS A DAY FROM ALL FOUR STATES THAT HANDLE THE ACCOUNT'S.
BECAUSED THEIR MAIN OFFICE IS IN DELAWARE, THEY FALL UNDER THE "DELAWARE STATE BANK COMMISIONER" RULES.
WELL DONT WASTE U MONEY CALLING LONG DISTANCE TO THEM, THEY SAY TO PAY THE BALANCE AND ATTEMPT NOT TO FILE A COMPLAINT AGAINST THE COMPANY.
THE COMPANY CALLS AND TRIES TO BELITTLE MY FAMILY AND THEIRS NOTHING I CAN DO??
I LEARNED THAT IF U TELL THEM THAT U ARE RECORDING THE CONVERSATION, THEY GET VERY UPSET.
ALSO U HAVE TO SUBMIT A LETTER ASKING THEM TO TAKE U NUMBERS OUT OF THEIR DATA BASE, BUT RETURN RECEIPT THE LETTER AND ALLOW 90 DAYS FOR THEM TO HARRASS.
WHY CAN A COMPANY CONTINUE TO SCREW PEOPLE OVER AND THE PROPER AGENCY THAT MONITORS THEM NOT HELP YOU?
This report was posted on Ripoff Report on 05/20/2002 08:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/CROSS-COUNTRY-BANK/DELAWARE-/CROSS-COUNTRY-BANK-ARE-LOOSERS-ripoff-Delaware-21230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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