- Report: #735964
Report - Rebuttal - Arbitrate
Complaint Review: Crossmark Merchandising LLC.
Crossmark Merchandising LLC.5100 Legacy Drive Plano, Texas United States of America
Crossmark Merchandising LLC. The worst merchandising firm in the United States Plano, Texas
*Author of original report: Now an actual University is doing a mass exodus survey.
*Author of original report: Crossmark insider information. They're being sued by Labor Departments in all 50 States and the Feds as well. This proves it.
*Author of original report: Crossmark Looses case to Idaho Department of Labor.
*UPDATE Employee: I work for Crossmark
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I am reviewing my: Current Employer
Overall Rating: Very Dissatisfied
Terrible they're not even to IRS standards on paying miles driven, drive time etc.
What do you like about working at CROSSMARK?
At least it's a paycheck. Work may be sporadic but high hours when it does come in equals a bigger paycheck. At least Tech Support and some though very few individuals at Field Support "care" about the reps calling in and things. At least my RS and RM "care" about me.
What do you dislike about working at CROSSMARK?
Lack of work or very low hours and sporadic schedule. Not paid on miles driven or drive time the same way Mosaic or other merchandising firms do it or even like the trucking companies do.
Have to deduct 40 miles each way from home to first store and from last store to home. They consider it your commute time etc. When the time comes to cough up the cash and pay accurately on miles driven, drive time etc. or to pay anything the CEO cops out and would rather set these "corporate and company policies" than just pay his employees both at the HQ and in the field. That's what it all boils down to is corporate greed and not wanting to pony up the cash when the time comes to compensate their employees. Can you say Federal investigations and law suits here. Shoot a bunch of disgruntled reps and employees just sued Premium Retail in the past few years.
HQ can't get it's act together and they irritate the managers in this part of the nation and all over the 50 states etc. to where at times of the year there is no manager over the region or regional retail supervisor because they up and quit out of frustration.
What advice would you give to senior management?
Hire some good lawyers because you will need em. Pay us accurate miles based off of the same systems that other merchandising firms like Mosaic and others use as well as the trucking companies. Pay 35 cents or higher per mile starting with the first mile driven to the last mile driven and make 0 no zipola deductions. With gas through the roof every penny counts. Pay drive time accurately. Loose this Google Maps jazz on the sales track and pay roll entries drive time and miles entry thing and go back to the old system of actually trusting your employees to accurately report both of these.
Put in the drop downs back on sales track and pay roll entries for administrative and supplemental time as well and again trust your employees. It shouldn't take a phone call to FS or an email for that matter to report these and no you don't need to know the zenith details of your workers days and what they were doing during the time reported just the minor details. Work on communicating better on all levels.
Your field reps are out here going what on earth is going on and not even our regional supervisors or managers know because you over at HQ are not talking to us or them. Find good reasons to retain your employees before we have a mass exodus on our hands. No one wants to work for a tight fisted penny pincher who won't pay his or her employees accurately and based on industry standards. Stop marching to the beat of your own drum. FYI the way you are or are not paying us miles driven etc. is in direct violation of State labor laws and Federal laws. It even violates IRS Code.
This report was posted on Ripoff Report on 06/02/2011 09:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Crossmark-Merchandising-LLC/Plano-Texas-/Crossmark-Merchandising-LLC-The-worst-merchandising-firm-in-the-United-States-Plano-Te-735964. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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