Complaint Review: cs/fastblogincome.com - Internet
- cs/fastblogincome.com Internet United States of America
- Phone: 8772047404
- Web:
- Category: Computer Fraud
cs/fastblogincome.com Company won't let me Cancel and wants to charge monthly fee of $76.97 Please Help! Internet
*UPDATE Employee: Clarification of Program
*Consumer Comment: Online scams with credit cards
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Fast Blog Income. Com, comes on screen showing a mother working placing Google ads, working from home. You are prompted to sign up for $4.97, with a coupon for $3.00, now it's only .99cents to join. Great right, no there's no way out, you can't get customer service to cancel. Now, your here after trial period you have a charge coming to your bank or credit card of $76.97 for 12 months, maybe even more from others who try to tag team your accounts. One being Internet Profit House 1-888-300-5458 said they cancelled me but they were going to charge me $58.33 for what I don't know? Lucky to find this number on Google who I wanted to work with all along. I feel so stupid, afraid my card is going to be charged with fraudulent internet companies.What Recourse do I have?Call your banks, close my account. Fast blog income.com is closed all weekend. I'm supposed to call Monday Friday 7-7 Saturday 7-4 will someone help me there? Will I hold for hours with just no release from being entrapped?. Will they let me out on Monday? As a customer I have the right to return a product if I am unsatisfied and should be able to return said product. cs@fastblogincome.com will be called on Monday for cancellation only thing I can say it here you can read it but will fastblogincome.com be there.
This report was posted on Ripoff Report on 11/29/2009 11:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/csfastblogincomecom/internet/csfastblogincomecom-company-wont-let-me-cancel-and-wants-to-charge-monthly-fee-of-76-530424. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Clarification of Program
AUTHOR: Fast Blog Income - (United States of America)
SUBMITTED: Wednesday, December 09, 2009
Fast Blog Income would
like to take an opportunity to clarify our program offering.
Interest in this program is large and it has come to our attention
that some people were not able to contact our office due to the high call
volume Fast Blost Income was experiencing. We have taken steps to alleviate
this issue by adding additional staff and increasing our telephone bandwidth,
which is cutting telephone hold times considerably. We are confident that in
the future all customers will not experience a delay attempting to contact our
offices. Any unsatisfied customer can contact our office at 877-204-7404
to speak with a Customer Support Representative, during the hours of 7am
7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com
The Fast Blog Income Program is designed to educate and train the customer on
how to understand and develop an internet blog site. With the blog site the
customer can create their own personal blogging site to promote products and
services and learn how to generate traffic to their blog site, all by working
with Google to generate income.
Upon signing up for the program the Terms of the program are noted several
times. On the initial signup page the cost of getting involved with the program
are noted on the page. Also noted is the fact that this program is
provided to everyone with a standard (3) three Day FREE trial. This 3 Day Free
Trial is noted on the signup page and in the terms and conditions at the bottom
of the page, along with an Earnings Disclaimer for the program.
To signup for the program, customers are charged a $2.97 processing fee. For
the processing fee, the participants receive The Money Making Kit, access to
online tutorials, and Unlimited Customer Support. After the 3 day
free trial ends, the customer is subject to a monthly charge of $74.97 in order
to continue the service. All these costs are clearly noted in the
Terms and Disclosures on the page. The terms on the page are as
follows: By submitting this form, I am ordering this product's trial
membership for $2.97 for the processing fee. Unless cancelled, I will be
charged $74.97 upon completion of the 3 day trial period. The charge will
reoccur monthly at a total of $74.97 until cancelled. I have read and agree to
the Terms and Conditions / Privacy Policy. To cancel call (877) 453 5682 or
email customersupport@fastblogincome.com.
In addition, at the bottom of the initial signup page there is a link to the
full program Terms.
Then on the second page in the signup process, the initial cost of $2.97 is
again clearly noted on the page, with the terms below it. Once the customer
enters their personal information to signup they MUST click to agree to the
Terms before their account can be established. There is a check box that must
be toggled to YES which reads, Yes, I want the Google Startup Kit and
agree to the terms. In fact, EVERY customer that signs up for the program,
MUST click in the required box to Agree with the terms. There can be no
question as to what the program costs are.
Immediately after the signup process is completed, the customer receives
confirmation emails for their various purchases. These Confirmation Emails
again contain the initial program costs and the monthly charge requirement, the
descriptor for the billing charge and the terms for the account maintenance.
During the sign up process, there are completely separate and additional
services that can be added to the program. These programs are elective and are
not require to participate in the Fast Blog Income program. The
additional program costs of $19.97 per month is also clearly noted on the page
and the customer again MUST opt in to the additional program. The additional
program is The Expense Tracker. The Expense Tracker is a powerful money
finding and budgeting tool that helps you minimize your expenses and increase
your profitability each month.
We apologize for any inconvenience experienced by any customer and take every
opportunity to clearly display the terms of the program during the signup
process. In addition, we have satisfied customers and continually work too gain
more satisfied customers. To help accomplish this we have an open, relaxed, no
hassle cancellation procedure. Any unsatisfied customer can contact our
office at 877-204-7404 to speak with a Customer Support Representative,
during the hours of 7am 7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com
Thank you, Fast Blog Income Staff
#1 Consumer Comment
Online scams with credit cards
AUTHOR: bananamonkey - (United States of America)
SUBMITTED: Thursday, December 03, 2009
These companies online that scam people get angry e mails all the time. They pay no attention to these e mails. Deal with your credit card company, they have lawyers and they also have a clause to protect you from fraud. The credit card can stop the payments and reverse the charges and put the matter into dispute. These scam artis will not want to take on the big credit card companies so use them as your power.
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