• Report: #1167588

Complaint Review: ctbeauty.com

  • Submitted: Tue, August 05, 2014
  • Updated: Tue, August 05, 2014

  • Reported By: Loretta — New York New York
ctbeauty.com
Internet USA

ctbeauty.com Rubbish. Credit card is charged and bogus USPS number is issued . Filed complaint with Amazon Internet

*Author of original report: CTbeauty.com and buySAFE

*Consumer Suggestion: Did you contact BuySafe, the purchase insurance that they pay?

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Purchased a hair conditioner. Comopany appears legit as you receive emails and a tracking number. But the tracking number is bogus as USPS never receives the item for delivery. The company has a Connecticut number on their site but no one picks up.


This report was posted on Ripoff Report on 08/05/2014 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/ctbeautycom/internet/ctbeautycom-Rubbish-Credit-card-is-charged-and-bogus-USPS-number-is-issued-Filed-comp-1167588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

CTbeauty.com and buySAFE

AUTHOR: Lorettadale - ()

The BuySAFE logo does not have a guarantee number to file a claim. I have filed with Amazon Payments as I paid through Amazon. The sight needs to be shut down as they are scam artists.

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#2 Consumer Suggestion

Did you contact BuySafe, the purchase insurance that they pay?

AUTHOR: Ender - ()

I was going to buy something from this site and found several rebuttals pointing to a scam by these guys, but at the same time they have a BuySafe seal in the lower left corner of every page which guarantees (supposedly):

* This merchant's identity, reputation, experience, financial stability, and ability to honor their sales terms and conditions have been verified by buySAFE.

* buySAFE monitors this merchant's performance on every transaction.
* A buySAFE Guarantee is automatically included with your purchase at no cost and provides you with:
- $10,000 Identity Theft Protection
Receive comprehensive assistance and financial coverage if your identity is stolen anywhere online or offline.
- $1,000 Purchase Guarantee
All terms (returns, refunds, shipping, etc) are independently guaranteed by buySAFE.
- $100 Lowest Price Guarantee
If the published store price drops, buySAFE will pay you the difference, up to $100.

 

Your case should be covered by the second item.  They say that they are tracking every transaction and they send you a buysafe number ID with every one (which I doubt, of course, but then it's buysafe's problem to deal with this).  You can make a claim in https://www.buysafe.com/web/Login/BuyerLogin.aspx. Would you mind to try and see if you can get anything and post back?

Thanks!

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