Complaint Review: Cuisinart Grind And Brew - Thibodaux Louisiana, Internet, Nationwide
- Cuisinart Grind And Brew http://www.cuisinartwebstore.com Thibodaux, Louisiana, Internet, Nationwide U.S.A.
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- Category: Appliances
Cuisinart Grind And Brew 10 Cup Model: DGB-600BC Sold piece of junk coffee maker for high price Thibodaux Louisiana
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We purchased a Cuisinart Model: DGB-600BC coffe maker a little over a year ago. It is the most expensive piece of crap that we ever purchased.
1) The thermal carafe lip design was flawed as it allows/forces coffee to run out of the side and down the carafe onto the counter top. The company we bought it from would not replace the ill designed carafe, so we had to purchase another carafe at around 50 bucks. Yes, the new design incorporated "gutters" that keep the stream headed toward the coffee cup and not down the side of the pot.
2) If you opt to use the grind option and brew you better watch it closely because if just a few coffee grinds get on the outside of the paper filter it will stop up the valve in the bottom of the brew basket and over flow all over the counter top.
3) The machine leaks now and has to sit in a cookie pan to catch the leaking water.
4) The latch that holds the brew basket (spring loaded) in the machine has, on several occasions popped open while it was brewing and yes, AGAIN spilling hot water and coffee grinds on my counter top.
It has practically ruined the tile counter top as it has gotten the counter soaked with hot water so many times that several tiles have had to be re-glued. I have also experienced other coffee makers that leak in the same way which makes me wonder if the folks that make coffee makers are actually designing them to spill a little bit forcing us to use more paper towels? I smell a conspiracy! Anyone else???
T-bone
Thibodaux, Louisiana
U.S.A.
This report was posted on Ripoff Report on 03/26/2008 04:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cuisinart-grind-and-brew/thibodaux-louisiana-internet-nationwide/cuisinart-grind-and-brew-10-cup-model-dgb-600bc-sold-piece-of-junk-coffee-maker-for-high-321178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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