- Report: #1119603
Report - Rebuttal - Arbitrate
Complaint Review: Curtis International Ltd
Curtis International Ltd315 ATTWELL DR 100 Lakeview Parkway, Illinois USA
Curtis International Ltd Not Validating Warranty 100 Lakeview Parkway Illinois
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I recieved a Klu By Curtis LT 1041-D Tablet for a Christmas gift. The tablet had to be charged up 10 hours I believe so Ifollowed the directions... So I start to notice it starts to cut off I said ok I will follow the directions and it still was doing that. So I called the customer service number and the guy told me to reset the tablet and let it charge for 2 hours I did. I called them back and they tell me I need my receipt to validate my warranty to get my product fixed.I asked him how can I have a receipt if this was a gift the warranty in my box gave me a 90 day warranty.He asked me to call the person who I receive the gift from and get the reciept. i should not have to go those that to get a product fixed. This is a total scam if you get a gift and you dont have no receipt you are stuck with a defective product.
This report was posted on Ripoff Report on 01/30/2014 12:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Curtis-International-Ltd/100-Lakeview-Parkway-Illinois-60061/Curtis-International-Ltd-Not-Validating-Warranty-100-Lakeview-Parkway-Illinois-1119603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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