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Report: #1268829

Complaint Review: Custom Frame Solutions - Internet

  • Submitted:
  • Updated:
  • Reported By: Unhappy Buyer — Redwood City California USA
  • Author Not Confirmed What's this?
  • Why?
  • Custom Frame Solutions Internet USA

Custom Frame Solutions; www.customframesolutions.com custom framing online Reston Internet

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Placed an order on 11/4/15 for four custom frames with glass and mats.  After the alloted time for shipment, I got nothing.  Tried calling and emailing the compnay numerous times and get either an anwering machine or no reply to emails.  Many days later got some young kid on the phone who gave me what ended up being a fake UPS tracking number.  After that, I tried calling again and emailing.  No replies to either method.  It has been over two weeks and no items.  I have filed a BBB report and a credit card dispute.  This company clearly is a scam or simply does not care about customer relations and when orders are not correct, they make no effort to fix.  

This report was posted on Ripoff Report on 11/18/2015 02:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/custom-frame-solutions/internet/custom-frame-solutions-wwwcustomframesolutionscom-custom-framing-online-reston-interne-1268829. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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