ED Magedson – Founder
Custom Sounds8241 Burnet Road Austin, Texas USA
Custom Sounds Custom Sounds Burnet Built a faulty sub-woofer enclosure that led to the demise of my driver. Austin Texas
About 8 months ago, I had Custom Sounds install a subwoofer in my Mini Cooper S. due to the extreme dimensions of my trunk I had them build me a custom box for a sub. I installed a JL 13TW5-3, as well as a JL 600 watt monoblock. 6 months later my speaker's cone is cracked. I took it to them this morning to have them warranty it out because it's been one year and I have run it within parameters. I have never moved the box or done anything outside of the original installation. My original intention was to get an RMA from JL.
They told me that it was my fault and that I had damaged the subwoofer. There was nothing in my trunk other than the box and amp that they mounted. Well after I was denied the claim, I went home and removed the box to find that there was an imprint of the subwoofer in my carpet. that leads me to believe the installation was done shoddily. The technicians there should know that a subwoofer requires a certain amount of distance for excursion. [continued below]....
This report was posted on Ripoff Report on 10/01/2013 10:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Custom-Sounds/Austin-Texas-78757/Custom-Sounds-Custom-Sounds-Burnet-Built-a-faulty-sub-woofer-enclosure-that-led-to-the-de-1088795. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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