- Report: #299008
Report - Rebuttal - Arbitrate
Complaint Review: Custom Window Systems - John Cwik
Custom Window Systems - John Cwik1900 SW 44th Avenue Ocala, Florida U.S.A.
Custom Window Systems - John Cwik President Horriblly fitting windows with gaps so large that insects can crawl through which they cannot or will not fix. Ocala Florida
*Consumer Suggestion: Custom Window Systems
*Consumer Suggestion: It's the contractor, not the factory
*Consumer Comment: who measured?
*UPDATE Employee: Custom Window Systems windows
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They have been out numerous times but only after dozens and dozens of phone calls by our contractor. Absolutely horrible customer service. It is one story after another.
They were out here once to scab in a piece of foam tape on each side of the window frame because (according to the service tech) the tube gasket was made too short - so insects could get through.
The new piece of tape caused the gasket to sit up and creates an angle. Big enough for insects to still crawl through.
Now they have replaced the tube gasket but it still rides up over the tape. So we are back where we started and this has been going on for almost a year.
At this point I dont really expect we will ever get properly sealed windows, however I will do my best to make others aware of our terrible experience with this company.
Be very, very, very careful in your choice of custom window providers.
I know I will never again use Custom Window Systems of Ocala, Florida.
This report was posted on Ripoff Report on 01/10/2008 10:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Custom-Window-Systems-John-Cwik/Ocala-Florida-34474/Custom-Window-Systems-John-Cwik-President-Horriblly-fitting-windows-with-gaps-so-large-t-299008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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