- Report: #1075688
Report - Rebuttal - Arbitrate
Complaint Review: custombobbleheads.com
custombobbleheads.comalpharetta GA. alpharetta, Georgia USA
custombobbleheads.com Deceptive Chineese Factory Nightmare! alpharetta Georgia
*Author of original report: Chinees Factory Nightmare: The facts ARE exactly correct
*REBUTTAL Owner of company: The facts are not as the customer claims.
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Ordered a pair of custom bobble heads for my dad,s 80th birthday from Custombobbleheads.com in Alpharetta Georgia. They sent the work over to a sweat shop in China. "Red Flag"! The Chineese send you e-mail "proofs" to approve or change the dolls. This is very deceptive. Internet pictures do not truely let you see what you are getting.They had to be told multiple times as to what we needed corrected. Even the, they did not follow our instructions. A big waste of time and energy. Very frustrating! In the end, the paint job was sloppy, and the dolls did not really look like my dad. They had decals that were not evenly attached. The send you the dolls seperate from the base so you have to glue the body to the base.. forget trying to pick them up by the body. Poor design flaw. They don't disclose this up front..so it's buyer beware suprise time. They nickle and dime the customer for any little extras. This after paying an outrageous amount for a custom body/base. These "extras" are not properly disclosed until you put in the order. All bobbleheads are made in China and I STRONGLY WARN YOU not to deal with them. You will be sorry! These intenet bobble head dealers, like custombobbleheads.com, are NOT helping the American economy and are providing second rate junk as a product. Once you send in the order there is no money back guarantee. You are basically screwed. Again, DO NOT even think about ordering custom bobbleheads. You will regret it! It is just not worth it. Save yourself the time, money, and energy.
This report was posted on Ripoff Report on 08/14/2013 03:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/custombobbleheadscom/alpharetta-Georgia/custombobbleheadscom-Deceptive-Chineese-Factory-Nightmare-alpharetta-Georgia-1075688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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