• Report: #597821

Complaint Review: CWco Chris White

  • Submitted: Wed, April 28, 2010
  • Updated: Sat, October 02, 2010

  • Reported By: FPDUFF — Pomfret Maryland United States of America
CWco Chris White
5810 Kingstowne Ct. Drive,Ste.729 Alexandria, Virginia United States of America

CWco Chris White Acheck was illegaly written to my Sun Trust checking acct. for $47.00 for pro. material which I never received Alexandria, Virginia

*REBUTTAL Owner of company: Report Received and Returned Late

*Consumer Comment: You may have authorized the payment

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   I requested information about qa mail-order business this company was promoting.  On April 22nd the company wrote a check on my Sun Trust checking account for $47.00.  I did not authroize such paymnet, and never received anything from the company.Rev. Floyd P. Duff


This report was posted on Ripoff Report on 04/28/2010 11:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/CWco-Chris-White/Alexandria-Virginia-22315/CWco-Chris-White-Acheck-was-illegaly-written-to-my-Sun-Trust-checking-acct-for-4700-f-597821. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Report Received and Returned Late

AUTHOR: Chris White Company - (United States of America)

Rev. Duff ordered the License Plate Riches report from us in March.  His order was received on March 12, 2010 and was processed and mailed to him on March 18, 2010.  At the time he ordered, the terms were CLEARLY stated that he would pay $6.95 at the time he ordered for SHIPPING AND HANDLING ONLY.  If he returned the report within 21 days, he would be charged nothing more.  If he did not return the report within 21 days, he would be charged the one time balance of $47.00.  On May 13, 2010, Mr. Duff returned the report.  As anyone can see, this is far beyond 21 days.  

Rev. Duff is not being honest when he says the did not receive anything from us - he did receive it and he returned it more than 30 days late.  

We did EXACTLY as was stated on the order form that we would do.  Rev. Duff did not return the report within the clearly stated time frame and this is why he was charged.  If he would have returned it prior to April 22, 2010, we would not have charged him for the report.

If you intend to make a claim regarding our company, I suggest you tell the truth . . . Rev. Duff.

 
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#2 Consumer Comment

You may have authorized the payment

AUTHOR: Barry - (U.S.A.)

The company requires you to send a personal check to pay for shipping charges during a trial period.  At the end of the trial period if you haven't indicated you don't want whatever they are selling the balance of the purchase price is charged by a check processed through Tele-check.  This is the reason you can't send cash or a money order, no way to process the balance payment.

This may seem a bit of an underhanded way of doing business, but it's legal.  CWco's current promotion has a $6.95 shipping charge for a 21 day trial period at the end of which a one time $57.00 balance will be charged to the account used to pay the $6.95. You give permission for the second charge by sending in the check (or by faxing it).  They just use your account number and your bank's routing number of the check you sent them.
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