- Report: #11149
Report - Rebuttal - Arbitrate
Complaint Review: cyber sonic
cyber sonic, california U.S.A.
Ripped off by Cybersonic they keep taking money from my acct after order canceled.
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I had cancled the order one day before the product had came. I was informed that i had to ship it back within 30 days or they would take all of their money at oune, so I shipped it right away.
The numerous operators i had spoke with told me, that my account would be creited. Two weeks later a Debit was on my accout for this company, with two separate nsf. charges! I had called at least 10 times that day and spoke with many people, telling me that my account would be creited within 48-72 hours. That wasnt the case, it took me at least 3 more calls to find out what was going on.
Finally my account was ok, well one mounth later there is a charge on my account i dont remember having. Yes they took another unautherised payment. I get absolutly nowhere when I call.
They tell me yes your account is closed and they can not explain why they are taking money..... I have charges here that i have to pay because of their mistakes, what else can I do?
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Thank you for the time to share this hopefully more people will share and something will be done
This report was posted on Ripoff Report on 01/10/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/cyber-sonic/california/Ripped-off-by-Cybersonic-they-keep-taking-money-from-my-acct-after-order-canceled-11149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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