- Report: #825501
Report - Rebuttal - Arbitrate
Complaint Review: cyberlink
cyberlinkInternet United States of America
cyberlink digital river Product isn't as good as led to believe and customer support/response is very poor at best. Internet
This is the second time I have purchased software marketed through them and ... had problems that time too. They were marketing DLA software a later version of which was readily available to the public via Dell's website (and I don't have a Dell computer). Bottom line...the old powerDVD (vers 6) was great but the new ones aren't so good and I personnally won't be buying anything marketed through digital river. One afterthought...the only 'reliable' and readily accessible technical support has to be paid for.
Luckily I paid via Paypal who will likely be able to arrange a refund.
This report was posted on Ripoff Report on 01/19/2012 08:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/cyberlink/internet/cyberlink-digital-river-Product-isnt-as-good-as-led-to-believe-and-customer-supportrespo-825501. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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