- Report: #1071940
Report - Rebuttal - Arbitrate
Complaint Review: cymax
cymax12020 sunrise valley drive Reston , Virginia USA
cymax CYMAX - sent wrong item wants me to PAY THEM! Reston Virginia
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I ordred a chair size futon and a chair size futon cover to go with it. Cymax sent the wrong size cover- thye sent a full size cover. I immediately conatcted them. They have taken 3 weeks to respond and then tell me they will charge ME if I return the item that THEY sent wrong. I ornignally asked for an exchage for the proper size- but they never responded to that email either. this company is very hard to deal with , even when they make the mistake-- and they will rip you off.
This report was posted on Ripoff Report on 07/31/2013 08:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/cymax/Reston-Virginia-20191/cymax-CYMAX-sent-wrong-item-wants-me-to-PAY-THEM-Reston-Virginia-1071940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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