- Report: #1130151
Report - Rebuttal - Arbitrate
Complaint Review: Cymax
Cymax12020 Sunrise Valley Dr, Suite 100 Reston, Virginia USA
Cymax Cymax USA 12020 Sunrise Valley DriveSuite 100Reston, Virginia 20191United States Buyer beware - this is a rip off Reston Virginia
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They have a NO RETURN POLICY which the consumer does not know about until a problem arises. If something is broken, they want to send a replacement part - no refunds. If you are dissatisfied with the product you are stuck...they adivse the costumer-and here is the exact quote from their e-mail..."If you no longer wish to keep the product, we suggest that you look into selling it locally in order to obtain some of the purchase price back."
Wow - for a company where you have to order on line (you can't go to the store and look at it first) to be like this...unacceptable...problem is we are backed into a corner. Only thing we can do is know better than every buy from them again and warn our friends and family.
This report was posted on Ripoff Report on 03/12/2014 09:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cymax/Reston-Virginia-20191/Cymax-Cymax-USA-12020-Sunrise-Valley-DriveSuite-100Reston-Virginia-20191United-States-Bu-1130151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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