- Report: #12069
Report - Rebuttal - Arbitrate
Complaint Review: cypersonic toothbrush
cypersonic toothbrushCeiba, P.R. U.S.A.
cybersonic toothbrushes rip off
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I explained that the credit card company automatically issues a new account number when a card is stolen or lost. I had 3 payments left to pay them and requested they bill the three payments all in one for a total of $59.85. On November 23rd, 2001 I called cybersonic to let them know that our credit card was invoiced at $99.75, 2-payments were overcharged totaling $39.90.
I spoke with a Mr. Melvin and he stated that on the next statement of the credit card this will be resolved with a credit of $39.90 As of today January 21st, 2002 I have not been able to reach them by phone and the credit card has not been credited. Not to mention that I have never received any free toothbrush replacements at all. I now have this product since May, 2001 and not one toothbrush replacement has been sent?????
I cannot get thru their phone lines at all and need to get this resolved ASAP I WANT MY MONEY BACK. I also need to know if I should contact my credit card and advise what has happened?? Note: I have moved to a new town from Luquillo to Ceiba and the Credit Card Company has the new address.
Please help me.
Ceiba, Puerto Rico
This report was posted on Ripoff Report on 01/21/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/cypersonic-toothbrush/Ceiba-PR-00735/cybersonic-toothbrushes-rip-off-12069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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