- Report: #1079224
Report - Rebuttal - Arbitrate
Complaint Review: Dade County Federal Credit Union
Dade County Federal Credit Union1500 nw 107 avenue miami, Florida USA
Dade County Federal Credit Union excessive undisclosed overdraft fees miami Florida
*General Comment: Some information...
*Author of original report: its obvious you didn't read what I wrote
*General Comment: Do you need them to hold your hands?
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I have an overdraft protection of $400. I recently used their bill payment services to make 2 payments. Both of these payments put me over that $400 limit. The bill payment center made 3 attempts to take the funds out of my account for these 2 items. Each time the item was returned I got hit with a $29.00 return check charge from both the credit union and the bill payment center. In other words I got hit with over 12 returned check charges for 2 items. When I asked the bank to send me a paper copy of the agreement I agreed to to in order to use the bill payment service and highlight on the agreement where they disclosed that they would redeposit an item over 3times and each time the item was returned both the bank and the bill payment center would charge me $29.00 for the same item. They said they would but it has been over three weeks and I have heard nothing. These are not hidden charges. These are undisclosed charges. They did reverse 3 of the charges but I feel all of them should of been reversed due to the fact that they didn't spell out they would do this to the consumer prior to using the bill payment service.
This report was posted on Ripoff Report on 08/26/2013 03:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dade-County-Federal-Credit-Union/miami-Florida-33172/Dade-County-Federal-Credit-Union-excessive-undisclosed-overdraft-fees-miami-Florida-1079224. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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