• Report: #596839

Complaint Review: Danmer Shutters Inc

  • Submitted: Mon, April 26, 2010
  • Updated: Wed, June 02, 2010

  • Reported By: Dave — Sacremento California United States of America
Danmer Shutters Inc
8000 Woodley Ave Van Nuys, California United States of America

Danmer Shutters Inc FIRE RETARDANT SYNTHETIC SHUTTERS Van Nuys, California

*UPDATE Employee: Fire Rating

*UPDATE Employee: Fire Rating

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I ask a Danmer Rep about their fire rating on their Synthetic Shutters, since they claim they are fire retardant. The also state that drapes are the #1 cause of fires spreading in the home. It is my understanding that if you claim fire retardant, then you must have a test done to "Fire Rate" the product. This is usually a test done by the American Standard for Testing and Materials and is very expensive. Needless to say, no report was provided. They do have a paper from the Fire Marshall of California, but, no testing. This should not be a selling feature of the product.  If someone claims something, especially when it comes to the safety of a family, then the materials ask for, should be provided. Im not saying they do not have the test, if they do, it is to be public information. What do they have to hide when it comes to safety? If they do have a report, then please provide it and a current report at that. It should be by a recognized testing facility also. When it comes to safety, no one should take that kind of risk!


This report was posted on Ripoff Report on 04/26/2010 11:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Danmer-Shutters-Inc/Van-Nuys-California-91406/Danmer-Shutters-Inc-FIRE-RETARDANT-SYNTHETIC-SHUTTERS-Van-Nuys-California-596839. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Fire Rating

AUTHOR: Mike - (United States of America)

With all due respect to the author of this post, the truth is that Danmer conducts yearly Title 19 tests on its Thermalite materials in coordination and review by the California State Fire Marshall. This is in addition to tests conducted by an independent laboratory called QA1, also coordinated for review by the California State Fire Marshall for Flame Resistance subject to Title 19, Section 1237.1 and for Flame Propagation, NFPA 701, Method 1. Thermalite Shutters pass these tests with flying colors year after year. The resulting test data is available to any customer who would want to see it, but of course, no one but a chemist or engineer would be able to make heads or tails of it. So we ALWAYS provide our customers with a Certificate given to Danmer by the California State Fire Marshall that demonstrates our passing of all these tests. BTW: Not only are Danmer Shutters flame retardant, but our paint and stain finishes are environmentally safe, non-toxic, water based, and low voc. All finishes exceed what is required by regulatory agencies AQMD for VOC emissions. Danmer takes great pride in the safety and sustainability of its products for the health and security of our customers.
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#2 UPDATE Employee

Fire Rating

AUTHOR: Mike - (United States of America)

With all due respect to the author of this post, the truth is that Danmer conducts yearly Title 19 tests on its Thermalite materials in coordination and review by the California State Fire Marshall. This is in addition to tests conducted by an independent laboratory called QA1, also coordinated for review by the California State Fire Marshall for Flame Resistance subject to Title 19, Section 1237.1 and for Flame Propagation, NFPA 701, Method 1.  Thermalite Shutters pass these tests with flying colors year after year. The resulting test data is available to any customer who would want to see it, but of course, no one but a chemist or engineer would be able to make heads or tails of it.  So we ALWAYS provide our customers with a Certificate given to Danmer by the California State Fire Marshall that demonstrates our passing of all these tests.  BTW: Not only are Danmer Shutters flame retardant, but our paint and stain finishes are environmentally safe, non-toxic, water based, and low voc. All finishes exceed what is required by regulatory agencies AQMD for VOC emissions.  Danmer takes great pride in the safety and sustainability of its products for the health and security of our customers.

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