- Report: #751243
Report - Rebuttal - Arbitrate
Complaint Review: das auto shippers
das auto shippersmesquite, Texas United States of America
das auto shippers DAS has had my car for almost a month and cannot give me accurate info as to where my car is mesquite, Texas
After the 16th day it made its way to morrow georgia on july 5th. Now bear in mind morrow georgia is about a 6 hour drive from my home in spring hill fl. People at das assured me my car would be at a terminal an hour and 20 minutes north of my house by july 8th. Yes the das truck is passing my house by an hour and 20 minutes and driving to a tow yard where they are supposed to call me and schedule another appointment for delivery.
So then das bumped up my date it was supposed to be at the terminal to the 9th of july. Here it is the 10th of july and I still do not have my vehicle. It has taken them 5 days to drive 6 hours and nobody still knows where my car is. Their online tracking system updates when it wants too. It is not true real time tracking. When I call das and try to get answers nobody can give me a straight answer. They dont even have a number to reach the driver f the truck thats transporting my car!!
I spoke to a so called das "supervisor" named bryan and to throw salt on the wound he said" I cant be without my car for 1 day let alone over 3 weeks" WOW!! That made me realise the kind of unprofessional and discourteous people I was dealing with. He said he would call me back the next day with more info and that was 5 days ago.
I am very dissatisfied with this company and have had to purchase a rental car to get myself and my family around. I paid $1150 for door to door service and feel like I am not getting any kind of service at all. I would like some kind of reinbursement for my time, aggrivation, inconvinience, loss of my car etc etc. Please do not use das shippers.
This report was posted on Ripoff Report on 07/10/2011 05:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/das-auto-shippers/mesquite-Texas-/das-auto-shippers-DAS-has-had-my-car-for-almost-a-month-and-cannot-give-me-accurate-info-751243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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