- Report: #814913
Report - Rebuttal - Arbitrate
Complaint Review: dataretrieval.com
dataretrieval.com225 W Washington, Suite 2200 Chicago, Illinois United States of America
dataretrieval.com will rip you off. DON'T USE their services Chicago, Illinois
*Author of original report: Put your money where your mouth is
*REBUTTAL Owner of company: We are always ready to resolve if your case is genuine!
*Consumer Comment: Brokers
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I was overcharged by over $300, the deposit amount I put down which was supposed to have been deducted from the final cost; a mistake realized by me, not the company.
The entire process took several months to complete. When I followed up on the status 3 weeks after the drive was said to have been shipped, i was told that i hadn't filled out a form which i never received to begin with. Also, the drive was said to have been repaired locally; only later was I told it was sent to Canada, at which point the company attempted to charge to transport the drive. Lastly, the $1,600 data retrieval which was paid in full, revealed itself to be nothing more than a partial retrieval.
At least 1/4 of the files on my drive are empty or unreadable; data which was listed as having been restored in it's entirety. I have exhausted every effort possible to contact the company over 30 times with no reply whatsoever.
With the money spent and the valuable data left unrecovered, I am left only with the opportunity to prevent others from experiencing the same. DO NOT USE DATARETRIEVAL.COM.
This report was posted on Ripoff Report on 12/28/2011 01:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/dataretrievalcom/Chicago-Illinois-60606/dataretrievalcom-will-rip-you-off-DONT-USE-their-services-Chicago-Illinois-814913. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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