• Report: #1091718

Complaint Review: David J. Willis

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  • Submitted: Sun, October 13, 2013
  • Updated: Sun, October 13, 2013

  • Reported By: Rich — Irving Texas
David J. Willis
330 Rayford Rd. Suite 401 Spring, Texas USA
  • Phone: 713 621-3100
  • Web:
  • Category: Lawyers

David J. Willis Lone Star Land Law Testy and Rude Spring Texas

*Author of original report: It is written

*REBUTTAL Owner of company: Unfounded Complaint

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My encounter with this guy was entirely in writing and I have included the entire written encounter below.  I followed these instructions on the Lone Star Land Law website: 

Let us know basic details in 200 words or less. We will respond promptly with no-charge preliminary comments (not a full consultation or formal legal opinion) including a confirmation that we handle your type of case.

 I stated my case as the legal question I needed answered.  I was surprised by the reply.  I was even more surprised by the response to my direct email.  All are reproduced verbatim below.  Since there were no verbal discussions, there can be no attempt to smear me with the he said-she said stuff as he did to the writer in the previous write up on this website. 

 My reaction is that this man is immature, testy, high and mighty, and generally hostile toward his clients.  Reading through the material on his website reveals the underlying disdain he apparently has for people.  He is also fairly rude and appears to have a hair-trigger temper.  He saved me a lot of wasted time and money for which I am grateful.  Judge for yourself whether you want to give your money to this man: 

Inquiry: 10/6/2013: My inquiry via the website was:  "I read "Deeding in Anticipation of Foreclosure."  With respect to TCP 51.006(e) if a lien on a piece of vacant non-residential land has been (foolishly) released by the lender in exchange for a quitclaim deed, can that lien later still be foreclosed or the release of lien be rescinded by the lender?  If you have written anything on this topic please advise.  Also do you do any litigation?  Thanks." 

Their Response: 10/6/2013:  Dear Prospective Client, 

I am Mr. Willis’s legal assistant and he asks that I respond to requests for free explanation of legal topics and other free services. We receive numerous requests for free attorney time every day.  All are respectfully declined.  

If you decide you are interested in paid legal services, you are very welcome to contact us again. Online consultations are $150 for residential issues, $250 for commercial. An asset protection review (APR) is $250. In-office fees are higher. Advance payment (at “Make Payment”) is required. Note that it is payment that puts your task in the queue ahead of other clients. Turn-around time on most projects is one business day. 

We will also need to see relevant documentation in order to thoroughly advise you – this can be emailed or faxed to (832) 201-5321. 

Thank you for your interest in our firm. We sincerely hope your legal issues are successfully resolved. 

The only commodity a lawyer has to sell is his time – Abraham Lincoln

My response: 10-6-2013: Dear Tatiana:  I followed these directions from your website

Step 1: Read the article that pertains to your issue
Step 2: Use the Client Inquiry Form to email us

Step 3: We will respond with preliminary comments
Step 4: If the client chooses, a paid consultation follows

On your inquiry form it states: Our preliminary comments are without charge but there is a fee for a full consultation. Please indicate how you will make payment if we proceed. After offering brief preliminary comments to your inquiry, we request that you send background documentation and make payment. Why this method? Unparalleled efficiency, rapid response, and reasonable cost.  This makes good sense; no problem.  I think using the Internet for this is a good economical way to do it.  It asks which of the website articles I read and for a case summary: Please limit your summary to no more than 200 words.  Following these directions I responded with the following 69 words:

I read "Deeding in Anticipation of Foreclosure."  With respect to TCP 51.006(e) if a lien on a piece of vacant non-residential land has been (foolishly) released by the lender in exchange for a quitclaim deed, can that lien later still be foreclosed or the release of lien be rescinded by the lender?  If you have written anything on topic this please advise.  Also do you do any litigation?  Thanks. 

My case summary states the legal question I need answered.  It also asks if he has written on this topic before.  If he had, I would read his article before contacting him.  I also asked if he did litigation which would indicate that I will probably need to retain an attorney for this issue, possibly him if he does litigate. 

I would expect the preliminary comments to address Mr. Willis' familiarity or expertise with this issue, an indication of his interest or lack of interest in helping me with this, and an answer as to whether or not he is a litigator.   These are the first questions I would ask any attorney about this.  The preliminary comments did not address any of these matters and the tone of the response was a bit of a put-off.

Your response was:   "I am Mr. Willis’s legal assistant and he asks that I respond to requests for free explanation of legal topics and other free services. We receive numerous requests for free attorney time every day.  All are respectfully declined. "

Tatiana, I was following the website directions to the letter; I was not asking for free legal advice, and I think your response was inappropriate.  I am quite sure Mr. Willis would not want your preliminary comments to intentionally offend potential new clients.  So I am quite surprised.   

I would say that from reading several of his website articles that Mr. Willis more than likely has the expertise necessary to handle my issue, and if this is the case I would be very happy to pay him for his services.  But I do have a few questions that are not addressed on the website that need to be answered before I can proceed:

1- What constitutes a "consultation?" If done online is it one question, several questions, or a complete resolution of the issue?

2- If a consultation is done in the office or by phone is it for a certain amount of time?  What is the charge if additional time is necessary?

3-Does he produce real estate documents or supply the proper language for them?  For example warranty deeds and lien releases?  If so, how does he charge for these?

I thank you in advance for your response to these inquiries.  You may reply via email or by phone if you prefer.

Thanks very much.  Rich Andresen  972 831-0700

Their Response: 10/7/2013:

Mr. Andreson, Tatiana has handed your inquiry off to me.  Yes, we handle litigation.  This is made clear across the website.  Attached is our article on this subject.  No, I do not have additional writings on the subject you inquired on.  All our articles, together with my book on real estate investment law (as well as its table of contents) are displayed on the site.  As to what constitutes a consultation, the site states (on the Contact Us page you filled in): 

Consultations are usually conducted online and supplemented by phone if needed, although in-office appointments are available at a higher fee. We discuss the case until legal advice and guidance are substantially complete. Reasonable document changes and follow-up within the immediate time frame (one week) are included. In-office consultations are limited to 60 minutes. Fees & Policies apply to all clients in place of individual fee agreements.  

Charges are detailed below that.  And on the home page.  And on the Fees & Policies page.  There is not a single law firm on the web, in any state of which we are aware, that is as transparent on the subject of fees and policies.  You simply did not look at any of this.  And as to whether or not we produce real estate documents, the only thing I can say, again, is that you apparently have not looked at our website.  This what we do and we ship them all over Texas. 

Sir, your indignation is misplaced.  Because of significant demand, we work in a certain way. You claim to have followed that process but apparently have absorbed little or none of the website content.  Either you bypassed it or didn't read it, and now you are "put off" because we are reluctant to spend additional time explaining these issues to you.  We are most comfortable working with persons who are comfortable with our process and willing to work with it.  You are clearly not.  While I thank you for your interest, I would ask that you seek legal counsel elsewhere.  We are clearly not well matched.


This report was posted on Ripoff Report on 10/13/2013 08:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/David-J-Willis/Spring-Texas-77386/David-J-Willis-Lone-Star-Land-Law-Testy-and-Rude-Spring-Texas-1091718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

It is written

AUTHOR: Rich Andresen - ()

I am glad the entire exchange was in writing.  All you have to do is read it; it needs no further comment.  Looks like an angry and disgruntled attorney who cannot work well enough with others to be part of a law firm.  Neither he nor his website clearly defines what an "issue" is and that question was never anwered.  Lawyers should know better.  People who take offense when you ask about their charges are not the type of people I would choose to work with anyway.  Thank you Mr. Willis; you saved me from making a big mistake.  Rich Andresen, Dallas TX. 

 

 

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#2 REBUTTAL Owner of company

Unfounded Complaint

AUTHOR: David J. Willis - ()

Thank you for reading this response.

The individual who made this complaint was never a client of our firm - merely an inquirer - and is therefore in no position to judge our work product, which we believe to be among the best in the industry.

The complainant was treated with extreme courtesy - his own complaint quotes our respones to his email inquiry verbatim. I would not change a word of what we wrote in our emails to this complainant.  It was 100% professional and polite.

He simply would not follow our clearly-stated process for website inquiries and, after several email exchanges, we respectfully suggested that we were not well matched and that he should seek counsel elsewhere.  After that, he complained.

LoneStarLandLaw.com has a significant online presence and, unfortunately, we encounter a certain number of internet inquirers who appear to have anger issues.  Perhaps this person is one of those; or perhaps he was just having a bad day. Either way, we declined to accept him as a client and that seems to have triggered his complaint. 

This law firm continues to adhere to the highest standards of ethics, courtesty, and professionalism.  We promptly deliver high-quality work to our clients. Our reputation among clients and attorneys alike is excellent.

Thanks again for reading this response.

David Willis Attorney

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