• Report: #721870

Complaint Review: days inn metro, phoenix az

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  • Submitted: Mon, April 25, 2011
  • Updated: Mon, April 25, 2011

  • Reported By: lg — mcintosh Florida United States of America
days inn metro, phoenix az
metrocenter, phoenix, Arizona United States of America

days inn metro, phoenix az rude, insulting service phoenix, Arizona

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On a recent vacation we stayed at the Days Inn Metrcenter, Phoenis az. This was 4/12/11. No problems first night so I reserved the room for the 15th to 17th.  We checked back in on 15th. Realized my shirt was too wrinkled to wear out.  No iron.  Went to front desk, asked to borrow one.  Told needed $20 deposit because "everybody steals." Reminded desk clerk he had  three nights paid on credit card so if I skipped out in middle of night with $10 iron they were well covered.

Nope!  Asked for manager.  She didn't care.  I asked if this was worth losing my business over.  She agreed it was.  I got my money back and spent three great night at (((competitor's name redacted))).  After 50 years in retail I can honestly say this was the most rude, arrogant behavior I have ever witnessed by so called "management."

 sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name

This report was posted on Ripoff Report on 04/25/2011 01:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/days-inn-metro-phoenix-az/phoenix-Arizona-/days-inn-metro-phoenix-az-rude-insulting-service-phoenix-Arizona-721870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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