- Report: #532132
Report - Rebuttal - Arbitrate
Complaint Review: Dazzel White Pro
Dazzel White Pro22100 East 26th St Aurora, Colorado United States of America
Dazzel White Pro Farend Services, LTD, DazzleSmile, BeutyClub, Lucent Whites, Idol White, Premium White Pro, Premium White Your Credit card Company won't be able to dispute charges through this clever scheme! Aurora, Colorado
*Consumer Comment: BBB
*Author of original report: Update on Farend Services Ltd aka Dazzle Smile, Lucent Whites, Idol White, Beuty Club, Premium White Pro and now also SUP SmileBright; South Beach Brite aka Natural Source Store
*Consumer Comment: I have been ripped off big time by this teeth whitening company. read on please
*General Comment: SCAM ALERT!!
*UPDATE Employee: Hello,
*UPDATE Employee: Hello,
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I responded to the following ad:
http://tw.wntv11.com/health/?t202id=23122&t202kw=&OVRAW=Brite&OVKEY=brite% 20smile&OVMTC=advanced&OVADID=32347429521&OVKWID=269741562021 which says:
...Im not a rich woman . . after looking around online, . . .where you could try the product by only paying a few dollars for shipping. That allowed me to get two different productsusing nothing but trials! :). . . . Remember, to get results like Cathys, you will want to use BOTH products together. The coupon codes reduce shipping costs to under $3 total ($1.97 for the first, $0.97 for the second, as of 09/12/2009):
Step 1: Click here for Lucent Whites (Use Promo Code: Smile) Free Trial Still Available! Step 2: Click here for South Beach Brites (Use Promo Code: Perfect Smile) Free Trial Still Available!
I requested and received both products which I thought were free samples, exactly as they intended. I did not open the packages or read the small print at the websites which says they will charge you the full price of the products if you do not send them back and cancel the "progam" within 14 days. Since I did not, they can and did legally charge me $86.93 and $79.95. Further, if you do not cancel within 14 days, you supposedly CANNOT cancel your Home Delivery program which means products sent and charged to me every 30 days. (Note that South Beach Brites is out of Davies, FL, listed as NSS SB Brite on my credit card statement.) My credit card company will allow me to dispute charges after the initial 2 payments above, so I still got ripped off for the $166.88 and the shipping and handling charges (which I paid by credit card) for something I never touched.
When I phoned each of these companies I was told I had not ordered a FREE sample; it was a TRIAL sample, so I had to pay. They were right. You cannot return the products without an RMA number. Lucent aka Dazzle Smile or White Pro O(shows up as BeutyClub on my credit card) did give me one and I have sent the whitening gel pen back to CO. I'm stuck without an RMA on the South Beach Brite but did write them a letter cancelling the "Home Delivery Program."
I don't know how these people sleep at night.
This report was posted on Ripoff Report on 12/02/2009 10:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dazzel-White-Pro/Aurora-Colorado-80019/Dazzel-White-Pro-Farend-Services-LTD-DazzleSmile-BeutyClub-Lucent-Whites-Idol-White-532132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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