• Report: #521271

Complaint Review: dazzelsmile, dazzel white

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  • Submitted: Sun, November 08, 2009
  • Updated: Sat, November 14, 2009

  • Reported By: shirl — boise Idaho United States of America
dazzelsmile, dazzel white
po box 10276 des moines, Iowa United States of America

dazzelsmile, dazzel white ezykit, vibrantbeauty, resvpure, nhstar. OMFG, I seen this ad for a Dazzling Smile Free sample, just pay shipping no strings attached..LMAO des moines, Iowa

*UPDATE Employee: Hello

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So get this I see an ad Dazzling smile.., get a trial for only s/h chagres..So I thought why not its on 1.95 no strings attached...so I order it aug 27 my cc was charged 1.95 lable Healthsmile. I go to wrk tell my girl Friend she said OMG u didn't, she tells me her experience.  I got off work got home, called that company..she stated when the product Arrives to return it Gave me an address to send it to. I had to write the conformation # on the package etc etc..so I did this sept 17, she stated she cancelled my service and no further action would happen.  I at that point started monitoring my cc ...sep 8, 17,28,  oct 6,12, all of which had charges ranging from .95 to $98..frm companies like vibrantbeauty,ezykit, elitepack,ultifreshwell, a resvpure


I had put an alert on my card..when the charges came thru they would be classified as international charges...Thank God, I immeditaly filed fraud case with my cc ..they took all the charges off..in sept ..So when Oct came and still charges frm different names..I spoke with them  we cancled that card # and so far so good...I learned a great lesson..DON'T EVER ORDER ON LINE AND DON'T GIVE OUT YOUR CC #..PAY CASH OR MONEY ORDER OR GET A PREPAID CARD FOR CERTAIN ISSUE LIKE THAT!


I just think our world is getting so dishonest and finding ways to steal peoples money. My gosh...the company never sent any paper work, there was nothing stating your going into a contract...When I went on line for the searched the viberantbeauty  they had a big REd Fraud alert ..said if your cc was charged fraudently ..they gave the name of a company acu something..weight loss ..Sheezes   I weight a hole 119lbs I dont need weight loss..  God lets find away to stop this company from scaming.  I had to pay for the item to be sent back..I even paid to have a receipt sent back to me confirming delivery ..Lets stick together and fight...


If anyone has been scamed please call your company report Fraud and change your card #..


This report was posted on Ripoff Report on 11/08/2009 04:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/dazzelsmile-dazzel-white/des-moines-Iowa-50381/dazzelsmile-dazzel-white-ezykit-vibrantbeauty-resvpure-nhstar-OMFG-I-seen-this-ad-fo-521271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Hello

AUTHOR: K.Ring - (United States of America)


Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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