• Report: #1021858

Complaint Review: dealdash

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  • Submitted: Thu, February 28, 2013
  • Updated: Tue, March 05, 2013

  • Reported By: george — allen park Michigan United States of America
dealdash
1501 Broadway 12th Floor New York, New York United States of America

dealdash dealdash refuses to send $279 dollar camera that has been paid for! New York, New York

*UPDATE Employee: Committed to Fulfilling All Orders

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 The latest of 6 monthes of correspondence:  I only received (1) 279$ camera by fed ex. below You state clearly , the other was cancelled. why was it cancelled  it was paid for and I receive nothing for it.
 Show me proof from "vendors" that both of the above cameras were shipped and have your supervisor review and respond. you keep giving proof that only (1) was shipped. If I don't receive a response from your supervisor, I will acquire an Attorney, because you clearly state below dealdash cancelled (1)of the (2) cameras above I won and paid for.                                                                                                                                                                                                                                                         FEB 24, 2013  |  05:16AM EST Allyana replied:Hey xxxxxx,
Thanks for your message. I am very sorry to hear that you have yet to receive your Nikon Coolpix camera in blue.
I have looked into it and it seems that you have two COOLPIX cameras on your product page, one in blue and one in red. It seems that orders for two red cameras were placed. The order for the one that was supposed to be red was cancelled and the order that was supposed to be in blue was put in red.
Sincerely,
Allyana

the latest she tells me the blue camera one was sent: impossible because the blue was changed to red as she states above.  This would not be bad but many items were replaced with lessor valued items and dozens were well past their legal 30 day delivery date. please research this site there are hundreds of complaints!!!!   

This report was posted on Ripoff Report on 02/28/2013 10:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/dealdash/-New-York-New-York-10036/dealdash-dealdash-refuses-to-send-279-dollar-camera-that-has-been-paid-for-New-York-N-1021858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Committed to Fulfilling All Orders

AUTHOR: DealDash_Adam - (United States of America)

I'm sorry to hear that you're experiencing these difficulties in receiving your camera. We ship thousands of products each week to satisfied customers all over the US, and people love the great bargains they get in our auctions. I spoke with the customer support specialist assigned to your case, who verified that these difficulties are simply a product of a logistical mix-up. We are deeply sorry for the confusion, and we have arranged to have the camera expedited to you and credited your account with a complimentary bid pack to apologize for the inconvenience. You should have already received notification of these actions, but please don't hesitate to get in touch with our customer support team if you require any additional assistance in this matter.
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