• Report: #986984

Complaint Review: DealDash

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, December 26, 2012
  • Updated: Tue, January 15, 2013

  • Reported By: Chicogal — Chico California United States of America
DealDash
New York, New York United States of America

DealDash Dishonest, Deceptive, Shill Bids, Collusion, Fails to Ship BEWARE!!! New York, New York

*UPDATE Employee: The Internet's Source for Fair and Honest Auctions

*Consumer Comment: Join forces

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

At first glance, DealDash appears to be a well structured, easy to understand and well thought out gambling site, disguised as a "shopping site." Once you get beyond the admiration of such a brilliant way to bypass gambling restrictions, problems inherent with penny auction sites become obvious. DeallDash has those, but that is just the very bottom of a mountain of questionable practices.

It is impossible to control collusion.  In other words, if you are bidding on an Apple computer and you notice that there are 4 other bidders, you are more likely to back away and let them battle it out while you save your bids until there are less bidders.  The moment you stop bidding, 3of the 4 bidders drop out at the same instance. Leaving their buddy, bidder #4, as the winner.

Even if it is not DealDash's fault that collusion is rampant, here is what is so unscrupulous about Deal Dash and their "policies." To keep it "fair", you are limited to 3 items above $200 per week and 6 items below $200 per week. The program is set up in such a way that once you reach your winning limit, the program blocks you from further play.  Keep in mind that "winning" is almost always losing.  You may, on rare occasions win the maximum allowed for that week, but what DealDash does not limit, is your number of losses.

I subscribed to a service (dealdashelite.com)  that tracks dealdash bidders, their bids and their bidding history. I suspect this tracking program, which is fairly expensive, is owned by DealDash. There is a definite pattern where bidders who have a higher than average number of wins, "win" in a 48 hour period, 13 auctions.  If their program blocks me from going past their 6 items below $200 and $3 items above $200, it is hard to explain how these winners slide by a software program.  bids and I suspect, but can't prove, that they are owned by DealDash.

At first, (September/October) DealDash's CEO sent an apology letter for all the crashes bidders experienced on DealDash.  He also blamed rapid expansion for their failure to respond quickly to questions or concerns from bidders.

DealDash customer service will respond in an appropriate period if your question is not about missing items, suspected fraud, etc.  Even when presented with data from their own site, proving that it makes no sense that a "real"l bidder would never spend $500 hoping to win a $300 item, DealDash offers no response or explanation..

Here is the most dishonest and brazen thievery practiced by DealDash.  They give you the option of getting your bids back if you purchase the item for their posted retail value. The assumption is that you can't go wrong. However, it can and it does. 

Here is a typical example: You notice that a laptop has a retail value of $1,100.  If you bother to search the internet, you will see that this product, along with every other product on their site, show an over inflate retail price. That $1,100 computer is found on several other sites for 25%- to 40% less. Where it gets most dishonest and deceptive, is that if you happen to "win" it, you never get the product I have been told that several items are no longer available. I am offered a choice of bids or an Amazon gift card for a value that is much, much, less than what they alleged the item is worth.  If an item is, posted with a value of $1,100, than the gift card should be $1,100 and not $500.

I think a pretty good clue that DealDash is no Deal and you should Dash to another place is the date the bidder joined the site.  As each bid is placed, you can see the bidders avatar, name, and date they joined the auctions.  I can safely say that more than 99% of bidders joined in the past 3 months.  People would not leave if they were happy.

The founders and principals of DealDash are in Europe and most of the items posted on the site are not stocked by DealDash (a brilliant marketing strategy). They basically have an agreement with other reseller to ship on their behalf.

It is hard enough to beat the house sometimes, but when the house fails to play with a full deck you should stay as far away as possible. DealDash is too greedy and that will eventually be their downfal._

This report was posted on Ripoff Report on 12/26/2012 06:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/DealDash/New-York-New-York-/DealDash-Dishonest-Deceptive-Shill-Bids-Collusion-Fails-to-Ship-BEWARE-New-York-N-986984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on DealDash

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

The Internet's Source for Fair and Honest Auctions

AUTHOR: DealDash_Adam - (United States of America)

I'm sorry to hear that you're dissatisfied with the site. DealDash is committed to providing users with a fair and honest bidding experience, and is currently the longest running auction site of its kind in the United States.

DealDash Elite is not run by DealDash and we have no affiliation with this service. It is simply a private entity attempting to make money by capitalizing on our brand, and we do not recommend to users that they pay any money for these services, or endorse them in any shape or form. Their service simply profits by monitoring our site and selling information that is already available to all DealDash users. I am unaware as to why you feel that this is being run by DealDash, as we provide no information about it through our website. We actively monitor our site for suspicious activity, but DealDash Elite does not interfere with the bidding process, and as I've said, all it does is sell information to users that is already available to anyone with a DealDash account. If you notice any activity on the site that you feel is suspicious, you are more than welcome to notify us so that we can follow up on this information.  

DealDash is not a conventional retailer, and so both our pricing and procurement strategies are unlike what you would find from other retailers. As such, we do not compete with these other types of businesses. All of the policies you have taken issue with are fully and explicitly disclosed in our website's Terms of use, which you read and agreed to abide by when you registered for your free DealDash account.

As your account details have not been posted here, I am unable to check on your specific case. However, if you do have questions or concerns regarding our policies as they were presented to you upon registering for your account, please contact our customer support staff, as they are available to assist you in these matters. Customer service is a cornerstone of our company, and so we are available to discuss customer concerns regarding pricing, the integrity of our auctions, shipping procedures, and anything else. DealDash currently provides service to over 1.5 million customers in the United States, and it is my hope that you give our customer support team the opportunity to restore your confidence in our service.
Respond to this report!
What's this?

#2 Consumer Comment

Join forces

AUTHOR: mlehardman - (United States of America)

Your not alone...VISIT www.DealDashRipoff.com Help us mobilize against these Bad Faith practices! Like our Facebook page and lets end this nonsense..we need people to join up!
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory