• Report: #970594

Complaint Review: dealdash.com

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  • Submitted: Sat, November 17, 2012
  • Updated: Tue, November 20, 2012

  • Reported By: sjg — taylors South Carolina United States of America
Internet United States of America

dealdash.com They will lock you out if you win!!! Internet

*UPDATE Employee: Problems Accessing the Site

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I decided to try Deal Dash. First I ran the numbers and saw that they make a very good profit. From this I incorrectly they would be honest. Who would want to chase off business with the profit they make? 

Wrong! After my first win I experience a few computer glitches and was not concerned. I won a temperature fork for $.75. Then I won a $10.00 gift card for 5 cents. That was it. My computer froze. I could not navigate or get off the site. 

The next day I went back to see if the problem persisted. It appeared to but somehow I got in a bid of 3 cents and won. Great. Well I tried to pay with pay pal but the win was not being sent to pay pal. I checked back with Dealdash and found that 2 bids were placed after I was declared the winner and someone else won. But somehow when I returned to PayPal my payment was accepted. 

I have received notice from deal dash that my items have been shipped. As a result of winning i have been locked out of dealdash on my home computer. When I go there my screen freezes. I can hear my computer working. There is a loud whirling sound. I believe they are keeping my computer busy so I can not navigate. 

I then tried to access the site form computer with a different IP address. At school and from a friend computer. I can get in and I can bid. Just my computer is locked out. 

This site also had the same names bidding against me the day after my first win. What a co-incidence? Bottom line is that they employ every tactic possible to keep you from getting a bargain. And I really don't know if I will ever get my wins. 

This report was posted on Ripoff Report on 11/17/2012 11:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/dealdashcom/internet/dealdashcom-They-will-lock-you-out-if-you-win-Internet-970594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Problems Accessing the Site

AUTHOR: DealDash_Adam - (United States of America)

DealDash has become the Internet's #1 source of legitimate auctions, but this doesn't mean that users such as yourself will never experience difficulties while using the site. We've recently undergone a huge expansion and are offering more auctions than ever before (over 5000 per day), and I don't doubt that you've experienced some technical glitches while using the site.

You've given some details about what's happening when you try to use the site, but more specifics would help me identify why this only seems to happen on your home computer. Our website doesn't do anything that would cause the whirling sound you mentioned or prevent you from bidding in our auctions, and the fact that you're still able to access your account from other computers is encouraging.

There's no reason you can't keep winning some great bargains, like that ten dollar gift certificate you won for 5 cents, or that temperature fork you got for less than a dollar. I work in customer support, and I'm always ready to help customers with a wide range of issues. Not only can I help you troubleshoot these technical issues, but I can also provide you with tracking information for those free shipments, and give you any other information you might need about your account or our website.

Additionally, DealDash has a 100% money back guarantee on everyone's first purchase - no questions asked. If you do decide you want to get these issues taken care of, get in touch with customer support (support@dealdash.com) and ask for Adam. I promise that I'm available to help resolve your concerns so that you can get back to winning more of those fantastic items!
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