- Report: #1111460
Report - Rebuttal - Arbitrate
Complaint Review: dealerdealsdirect.com
dealerdealsdirect.com312 Trade Street , Charlotte, North Carolina USA
dealerdealsdirect.com This compaany has taken 14K for software they refuse to return , Charlotte North Carolina
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I ordered 10 copies of Adobe Creative Suite 6 Master Collection for Windows for a US Army service man on duty at Fort Bragg, NC. The order took weeks to be completed and delivered but that was not the worst thing.
I discovered the version ordered was incorrect (my error, not theirs) and asked for an RMA to exchange Windows version for MAC versions. I got an authorization and shipped them back to Charlotte, NC and got delivery confirmation.
Since October 11, 2013 my requests have gone ignored for the return of the software. I have emailed and called to no avail and I am out of 14,000.00.
Something must be done about this and I am going to do all things possible for the retun of the software or the money. If an attorney is viewing this report please contact me ASAP as i am going to seek legal councel anyway.
I am also going to contact Adobe about the dirty dealers and get their authorization snatched.
This report was posted on Ripoff Report on 12/29/2013 11:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/dealerdealsdirectcom/-Charlotte-North-Carolina-28202/dealerdealsdirectcom-This-compaany-has-taken-14K-for-software-they-refuse-to-return-Ch-1111460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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