- Report: #958356
Report - Rebuttal - Arbitrate
Complaint Review: dealfind.com
dealfind.com559 Lively Drive San Antonio, Texas United States of America
dealfind.com Forces Dealfind Dollars Instead of Crediting My Credit Card Account! San Antonio, Texas
*UPDATE Employee: Customer Support
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I do not understand how one customer can be treated differently than others; how is this customer service? I can understand only being eligible for Dealfind Dollars if there was something that I did on my end, but I did nothing other than try to use the voucher. Even though I filled out the 'refund request form' as requested on Dealfind's website and stated I wanted a credit to my credit card, this did not matter. They are forcing the Dealfind Dollars down my throat and not honoring my request of a refund or credit to my credit card.
Groupon does not treat its customers this way!! I have never had a problem receiving a 'true refund' from Groupon when there was an issue that was not my fault!!!
I have a real problem with companies forcing you to use their services (Dealfind Dollars) instead of providing you with a credit on your account. If I have to use the Dealfind Dollars, so be it, but I will never do business with this company again!!! There are too many other good companies like Groupon, Living Social, Amazon to name a few, so I will steer clear of Dealfind. In fact, I will be unsubscribing soon.
I hope others read my story so that you are aware of how Dealfind works!!!!
This report was posted on Ripoff Report on 10/22/2012 12:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/dealfindcom/San-Antonio-Texas-78213/dealfindcom-Forces-Dealfind-Dollars-Instead-of-Crediting-My-Credit-Card-Account-San-Ant-958356. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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