Museum
  • Report: #941026

Complaint Review: dealfind.com

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  • Submitted: Fri, September 14, 2012
  • Updated: Fri, September 14, 2012

  • Reported By: Tracy Cannan — Odenton Maryland United States of America
dealfind.com
Internet United States of America

dealfind.com Fraudulent charges to my credit card Internet

*REBUTTAL Owner of company: Dealfind Support

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I saw a charge on my bank account for $580.00 for dealfind.com. I had never heard of such a company so I called my bank to report the fraud and set out on the internet to search the company. I was able to find a phone number of 888-320-6368 only when I searched the sales department tab. When I tried to call the number you get put into a voice mail loop that tells you how to send an email. I am sure I will never hear from the company. I sent a voice mail explaining the fraud and I am not having my bank stop my credit card and file a claim for the charges. Three weeks with no bank will be interesting and a huge pain in the ass. I have read online that this is a fraudulent company. I don't know how they received my credit card number and I would be suspicious of any company who's customer service department can only be reached by e-mail. I think they are trying to be like Groupon or claim to be. I would be very leery to buy whatever this company is selling. Their e-mail system also would not allow me to save or print the e-mail I sent to them. Huge Red Flags!!!!

This report was posted on Ripoff Report on 09/14/2012 06:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/dealfindcom/internet/dealfindcom-Fraudulent-charges-to-my-credit-card-Internet-941026. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 REBUTTAL Owner of company

Dealfind Support

AUTHOR: CSDealfind - (Canada)

Hello, 

Thank you for your post.  We sincerely apologize for any inconvenience, we definitely want to resolve this for you immediately. Can you please contact me directly at athomas-graham@dealfind.com.  Please provide the last 4 digits of the credit card charged and date of the transaction.  Once I have this information I will be able to reverse the charge and follow up with our fraud department.  Thank you for your help in advance. 

Angelina
CSM
Dealfind  
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