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Report: #403929

Complaint Review: Decor My Eyes - Brooklyn New York

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  • Reported By: Renton Washington
  • Author Confirmed What's this?
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  • Decor My Eyes 56 Beaumont Street Brooklyn, New York U.S.A.

Decor My Eyes How is Stanley Bolds still in business!? - Contacting previous customers to attempt buy back of item purchased! Brooklyn New York

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I placed an order with www.decormyeyes.com in June 2007 where he responded back that he did not have the item in stock due to a defect in the frame that he had on hand. He tried to get me to choose another pair, but I refused and stated that I will wait for new frames. I asked for expedited shipping due to the wait and he would not budge, even though it was HIS error. I received my sunglasses 3 weeks later. While I did not receive any rude phone calls or emails, his business practice was completely unacceptable.

Check out the email that I received from him on Saturday 12/20/08

Dear R.G.,

Sorry to bother you, but I have a small proposal you may be interested in. On 6/7/2007, we shipped you a pair of the While this item was available at the time that you bought it, its now currently discontinued. I have a client who is interested in this particular item in the color you bought. I just wanted to email you to see if you are willing to sell it back to me for a reasonable price. This item must be in NEW or LIKE NEW condition I would be willing to either pay you for this item, or to give you a credit towards a new item at one of our websites. Please get back to me and let me know if this is of any interest to you. Please reference request # DISC52324 for my internal records, or just respond to this email.

Customer Service at its Finest
DecorMyEyes.com
Stanley Bolds(800) 995-9373

I responded back to him that I would not be able to help him out and that he should be honest with his customers regarding what he has available. I also referenced a recent Rip Off Report that was filed on 12/20/08 to show him that he should change his ways. I think it would be better if he was shut down! Hopefully others searching for discounted designer eyewear will avoid this site!

R.G.
Renton, Washington
U.S.A.

This report was posted on Ripoff Report on 12/22/2008 11:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/decor-my-eyes/brooklyn-new-york-11235/decor-my-eyes-how-is-stanley-bolds-still-in-business-contacting-previous-customers-to-403929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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