ED Magedson – Founder
Deep Blue Watches1214 Broadway Room 404 New York, New York USA
Deep Blue Watches Warranty repair failure, defective product design New York New York
I have purchased five Deep Blue watches this year and have just been thrilled with them as a brand up until this time. My Bluetech Master 500, in green, has been a glaring exception to the quality I have come to expect from Deep Blue.
Watch model, Deep Blue Bluetech Master 500, was sent back for re-lume of the bezel after a number of pieces fell out of the ceramic. Two weeks later, some of the same and more fell out. (Keep in mind that this is NOT a watch that has seen more than a couple of weeks wear over a year!) Returned the watch to Deep Blue again, this time waiting over three MONTHS for it to be returned to me. And then things got messy.
The watch was returned to me by Deep Blue with the bezel now out of alignment, an impossible to remove adhesive residue on the bezel, lume filled in haphazardly and sticking out up above the bezel, and the zero at the "40" mark actually being place with dull, flat side facing out instead of the glossy lume side. [continued below]....
This report was posted on Ripoff Report on 10/30/2013 11:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Deep-Blue-Watches/New-York-New-York-10001/Deep-Blue-Watches-Warranty-repair-failure-defective-product-design-New-York-New-York-1095901. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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