- Report: #1088237
Report - Rebuttal - Arbitrate
Complaint Review: Deer Valley Auto Reviews
Deer Valley Auto Reviews2126 Deer Valley Rd Phoenix, Arizona USA
Deer Valley Auto Reviews rip off, shady, thieves, liars Phoenix Arizona
*Consumer Comment: Why Did You Buy It???
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Bought a van there in Feb 2013. Worse choice ever! I was overcharged for the van, it was a $1000.00 van that I paid $4000.00 cash. I had a list of things that I wanted fixed before I bought it which included fixing the locks; doors didn't lock, Radio; was locked out, automatic sliding door; didn't open, back windows; didn't open/close, AC/Heat in back; didn't function, airbag light; reset the airbag, engine; over heating, to name those that I can remember.
They lied about the car being in an accident that was why the airbag light was on, they said it was just a switch! They said the radio could be fixed at a real dealership for free, turns out it was $250.00. They fixed the sliding door, it worked for one opening and never again. If I open the back windows they either stay open or don't open all together. The AC/heat just plain doesn't work and they said sorry that is cosmedic we can't do anything about that. I test drove the van and saw that it was over heating, so they claimed they fixed it and I paid them. I drove it for 5 mins and it completely over heated, I took it right back and demanded to have my money back they refused becuase I paid cash for it. Instead of just making a clean break ( i had the car only 5 mins!!!) they said they would fix it and took it to a different mechinic who charged them "$1600.00" to fix it. I was without the van for days.
They kept changing the subject and distracting us from the real issues! I hate this place and every day I regret ever going there!
This report was posted on Ripoff Report on 09/30/2013 01:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Deer-Valley-Auto-Reviews/Phoenix-Arizona-85027/Deer-Valley-Auto-Reviews-rip-off-shady-thieves-liars-Phoenix-Arizona-1088237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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