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Report: #407778

Complaint Review: Dell Computer Corporation - Round Rock Texas

  • Submitted:
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  • Reported By: Manitowoc Wisconsin
  • Author Confirmed What's this?
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  • Dell Computer Corporation Round Rock Texas Round Rock, Texas U.S.A.

Dell Computer Corporation Lost my laptop Round Rock Texas

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I sent my laptop to Dell-Memphis to be repaired. Dell-Memphis sent the laptop to my old address. I gave Dell my new address. I have to wait days to hear from any of my Indian tech support people.

Meanwhile Fedex delivers my package to my old address and lets someone other than me sign for it. They have my laptop. It has been over a month.

Dell has been taking its time addressing this. I keep getting told, you'll be getting a call from us in 2-3 business days. Now, I'm supposed to be receiving my laptop in 3-5 business days.

I've been told there are college guys living in my apt. Like they are going to give a free, new media edition 17" screen laptop back.

This has taken over a month and has cost me work. Fedex reps laughed that Dell has to pay for the computer. I asked why they let someone else sign for my package, well apparently anyone at the destination can sign for it.

Pat
Manitowoc, Wisconsin
U.S.A.

This report was posted on Ripoff Report on 01/04/2009 03:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dell-computer-corporation/round-rock-texas/dell-computer-corporation-lost-my-laptop-round-rock-texas-407778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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