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Report: #558708

Complaint Review: Dell - Dell Financial Services - Austin Texas

  • Submitted:
  • Updated:
  • Reported By: Lynn — whitwell Tennessee U.S.A.
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  • Dell - Dell Financial Services PO Box 81585 Austin, Texas United States of America

Dell - Dell Financial Services Dell is the worst company ever to do business with- DO NOT BUY FROM THEM Austin, Texas

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Dell is the worst company I have ever had to deal with.  I purchased my computer in 2003-   I have  been paying all of my payments on time or ahead of time with the exception of a couple of times when I did not receive a statement from them. 


Today, I got my statement for this month and they say I still owe over $1200.00 for a computer that is not worth the box it was sent in 7 years ago.  I called them to see if we could come to some kind of arrangement to get me out from under this payment since I have paid thousands of dollars on this computer.  I mean, come on, 7 years  that is almost 84 months -  the money I have paid on this computer could have almost purchased a good used car for my daughter. 


That is not the only complaint I have had with Dell- the computer is crap.  Since I have had it, it has been put in the shop about 5 times- because the warranty was out.  They absolutely suck. 


I will never purchase anything else from them.  The guy I talked with on the phone told me the only way I could get out from under the computer was to pay the $1231.63 today.


I absolutely hope this horrible experience I have gone thru prevents everyone that may stumble upon this site to purchase from elsewhere.


HP or Toshiba are good brands.  I bought my daughter's laptop from them and we have not had any real issues out of it. 

This report was posted on Ripoff Report on 01/22/2010 06:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dell-dell-financial-services/austin-texas-78708/dell-dell-financial-services-dell-is-the-worst-company-ever-to-do-business-with-do-no-558708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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