Complaint Review: DELL MOTORS - ALLENTOWN Pennsylvania
- DELL MOTORS ALLENTOWN, Pennsylvania United States of America
- Phone:
- Web:
- Category: Auto Dealers
DELL MOTORS DELL MOTORS IS A RIPOFF. THE OWNERS OF THIS BUSINESS ARE DIRTY CROOKS WHO HAVE YOUNG HISPANIC GUYS RUNNING THEIR DIRTY BUSINESS WICH MAKE THESE GUYS CROOKS ALSO. ALOT OF THEIR CARS ON THE LOT ARE CARS ALLENTOWN, Pennsylvania
*REBUTTAL Owner of company: What went wrong!
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DellMototrs is a ripoff business. Its owners are never in the building, they have young hispanics runing the business doing their dirty work. Lying to their customers, beware of the paper work thats giving to you at time of signing.These guys will take your wkly payments and just when you think your done with your payments, they will tell you that your lease is up and if you decide to keep the car. They will sell it to you at what the cars worth.Dont know how these people stay in business. They are not here to help the community.Most of their vehicles on the lot are cars that have been repossessed from previous customers.
I DONT LIKE PEOPLE BEING TAKEN FOR A RIDE, THIS COULD BE YOUR KIDS WORST EXPERIENCE WITH PURCHASING HIS OR HERS FIRST CAR.
This report was posted on Ripoff Report on 08/07/2012 10:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dell-motors/allentown-pennsylvania-/dell-motors-dell-motors-is-a-ripoff-the-owners-of-this-business-are-dirty-crooks-who-hav-924024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
What went wrong!
AUTHOR: New Owner @ Dell Motors - ()
SUBMITTED: Monday, January 05, 2015
1. Please elaborate as to how any of my employees have lied to you, I am more than happy to offer compensation if we are in any way at fault.
2. The paperwork you sign is very thorough and written in plain english.
3. Assuming you are talking about the residual value of the car after your lease period is over, this is required by law in order for us to transfer the title to you, we keep this number very low (typically less than $300), this is built in to the loan calculation and is clearly stipuated.
4. This is a lease to own contract, in my experience every customer keeps his car at the end of the lease period (typically 36 months) and pays of the residual which we discuss with you before we finalize paperwork and as mentioned before keep the number low!
5. Not more than 10-15% of our Inventory is from reposessed vehicles and even so they are fully re-conditioned and inspected before they leave the lot.
6. Since I took over this business in July 2013, we have had in excess of 250 new customers and not even one issue has not been resolved satisfactorily.
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