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Report: #1137651

Complaint Review: Delray Shooting Center - Delray Beach Florida

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  • Reported By: Victim — Florida
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  • Delray Shooting Center 1505 Poinsettia Dr Delray Beach, Florida USA

Delray Shooting Center Delray Shooting Rip-off, cheated, stole Delray Beach Florida

*General Comment: Mike calling the kettle black

*REBUTTAL Owner of company: complete and total lie

*Consumer Comment: Completely agree

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I went to Delray Shooting Center because it was highly recommended by a bunch of rednecks that I know who seem really sincere about their love for guns.  I went in to have a $30 gas block changed on my AR-15.  I was greated by a guy named Mike Jr.  Greated was the wrong word, ignored and then yelled at.  He yells, "What do you want?!" with his face all red.  I thought to myself, 'Wow, a guy with anger problems working at a gun store; what could possibly go wrong?"

I told him my problem and he said it would "Take like 30 minutes for the gunsmith to check it out".  He welcomed me to buy a gun until then and if I wasn't purchasing anything I had to wait outside for "safety reasons".  I said I would look at their selection but had no intentions of buying.  While looking over the guns I heard a huge sound from he gunsmith room and a guy yelled, "Crap, broke another one!"  I then asked what that was about and they pushed me outside and said "Mind your own business you left wing liberal!"  I waited for a couple hours as I was afraid to go back in.  During this time dozens of people who looked like they belonged on duck dynasty kept going in and walking out with huge guns telling me "You saw nothing son." when they left.

I finally got the nerve to go in again.  At this point they were hamming it up with this huge ugly dude with a Syracuse football shirt on.  They yelled, "I thought I told you to go outside ***hole!  Why can't you be more like this guy and pass time by beating your wife?!"  They all laughed so hard it was disgusting as I would never lay a finger on a women, unless she really liked fingers.  They explain this was their best customer Keith Friberg best known for starting football player for the Syracuse football team.  Keith introduced himself by saying, "You must be the d*** wad that has the broken gun now?"  They then told him to hush as they had not told me yet that they did break the gun after all.

They told me to come back tomorrow and they would have it fixed and said it was already broken when I handed it over to them which I said it was not.  They then hit me with a butt of the gun in the stomach and said "You wanna be broken too?"  So I left, called back next day and they said they had lost the gun and "Are you sure you even dropped one off?"  After several other phone calls 3 weeks later they got my gun back and said they cut me a deal with Mike Senior special of $450 for a gas block change and fixing what I had broken.

This place was a huge rip-off, I never broke my gun but had to pay for it because they wouldn't let me have it back unless I did!

This report was posted on Ripoff Report on 04/09/2014 06:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/delray-shooting-center/delray-beach-florida-33444/delray-shooting-center-delray-shooting-rip-off-cheated-stole-delray-beach-florida-1137651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Employee/Owner

#3 General Comment

Mike calling the kettle black

AUTHOR: Truth hurts - ()

POSTED: Tuesday, September 23, 2014

The owner, Mike, who claims everyone is a liar except for himself, claims he doesn't know who Kieth Friberg is. 

Clearly, he is lying.  Keith Friberg played for the University of Syracuse from 1985-1988 and once made it as far as the practice squad for the Houston Oilers years ago.  He is from Staten Island, has/had a smoothie shop Ngerize in Wellington and frequents this horrible gun shop. 

Having spoken to several people about this place, I believe the negative reports on this gun shop (and do not the owner who himself is clearly being purposefully deceiving regarding Mr. Friberg) based upon this fact alone and his denial of knowing Keith Friberg who is a frequent customer and very likely a personal friend of the owner Mike Caruso.  See for yourself. 

It's a wonder they are able to keep their license to sell guns while allowing his son on site with his alleged drug convictions.

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#2 REBUTTAL Owner of company

complete and total lie

AUTHOR: MIKE CARUSO - ()

POSTED: Saturday, May 17, 2014

This post is a complete and total lie. none of what was written here ever took place in our store, This post was written by a local competetor as this is what they do to compete with us. Secondly, who the hell is Keith Firberg?

I can be reached at 561 265 0700

Mike Caruso

owner Delray Shooting Center

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#1 Consumer Comment

Completely agree

AUTHOR: Nice guy looking out for others - ()

POSTED: Wednesday, April 09, 2014

This has been my experiences as well.  This place is crazy the way they abuse customers.  Until I realized it must be policy for them to over charge and under serve.  The first few times I went I figured I had caught them in a bad day but after a while I realized I just needed to go to a new range.  Friberg comes in often enough you would think they are about to build him an Nrgize store in the range.  

I know a friend they actually lost his gun and then someone used it to commit a crime.  Luckily the FBI was involved and able to figure out that mess.  Happened to also to be on that FBI investigation visit to the business that they found Mike Jr. with is second drug offense which is why he can't actually handle any of the guns being that he is a convicted fellon.

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