• Report: #1065341

Complaint Review: Delstal

  • Submitted: Mon, July 08, 2013
  • Updated: Mon, July 08, 2013

  • Reported By: BHS — New Hampshire
Delstal
5540 McNeely Dr Suite 302 Raleigh, North Carolina USA

Delstal A1 Medical SuppliesThomas Sheffer No pay for work done Raleigh North Carolina

*UPDATE Employee: I am an installer for Delstal for over 5 years

*Author of original report: No parts were needed but...

*REBUTTAL Owner of company: Rebuttal

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We were contracted to put a chairlifts in for them.  Several chairlifts had problems and we were sent back to the job site to repair or replace the chair.  We were never paid for the repairs


This report was posted on Ripoff Report on 07/08/2013 03:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Delstal/Raleigh-North-Carolina-27612/Delstal-A1-Medical-SuppliesThomas-Sheffer-No-pay-for-work-done-Raleigh-North-Carolina-1065341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

I am an installer for Delstal for over 5 years

AUTHOR: Joe - (USA)

 It is a false claim that Thomas Sheffer is a scam artist. Mr Sheffer ALWAYS pays hit installers for any work they perform as long as you have work order. Just like any business in the world. I have installed and serviced for Delstal over 5 years now and never once have I have not been paid for any service they have contracted to do. Very easy have p.o. and do work get paid.

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#2 Author of original report

No parts were needed but...

AUTHOR: BHS - ()

You are correct in saying there were no parts needed for repair.  Instead, a new chair had to be sent and installed after several trips out to trouble shoot the original chair, which was broken.  We have done many installs for you - all correctly. 

Unfortunately, this was not the first time we were not reimbursed for doing a repair for Delstal.  That is our fault for believing we would be paid for our services.

 

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#3 REBUTTAL Owner of company

Rebuttal

AUTHOR: A1 Medical Supply - ()

We did contract Barrington Handyman Service for a job in New Hampshire. When they installed the equipment, they did not follow the directions and the unit quit working within 48 hours of them completing the job. We called and asked them to go check out the machine and see if it needed any additional parts to get it working. No parts were needed as Barrington Handyman Services made a mistake installing the equipment. No compensation is needed for a mistake they made on the original installation.

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