Delta Auto Protect DAP Bad Credit, does not pay, do not release vehicle until paid for, get paid first Philadelphia Nationwide

My shop did a job and Delta Auto Protect was to cover about 2/3 of the bill. The job was completed Sept 12, 2016. At that time we were told that they would mail a check for the pre-approved amount and we would have it in 10-14 days. After that time went by and we had not gotten the check we called to check the status of the payment. According to Aaron the payment had been sent. We gave it a little more time but still nothing. We called back and were told that they sent the check but it was returned because they had the address wrong. When asked what address they mailed it to, they read off the correct address. As of today it's November 8th and we still have not been paid.

My suggestion to shop owners would be to not release the vehicle until it's paid for when dealing with Delta Auto Protect, or make the customer pay then reimburse them once you're paid. We deal with several warranty companies and we've never been strung along like this.

My advise to potetial warranty company customers would be to be sure to read the fine print.