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Report: #1256391

Complaint Review: Delwyn Technologies, LLC - Gurgaon Other

  • Submitted:
  • Updated:
  • Reported By: Charles — San Dimas California U.S.A.
  • Author Not Confirmed What's this?
  • Why?
  • Delwyn Technologies, LLC Dundahera Village, Sector 20 Gurgaon, Other India

Delwyn Technologies, LLC Gowyn Technologies Pvt. Ltd. Technical Support Gurgaon Other

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This company is opperating a technical support call center that scams customers.  They place advertisements on high traffic websites that imply there is something wrong with a user's computer.  Fake pop ups claiming your computer is infected are used to reel in innocent victims.  After convincing a user to pay over the phone, the ‘technician’ requests to have remote access to your computer (taking control of it) using logmeinrescue.com.  Once logged into your computer, the remote technician will attempt to trick you by fabricating errors or even viruses on your computer.

You can report abuse to logmeinrescue here.

If you have information about the advertisement, report it to TrustInAds.org

If you already let them in:

  • Revoke remote access (if unsure, restart your computer). That should cut the remote session and kick them out of your PC.
  • Scan your computer for malware. The miscreants may have installed password stealers or other Trojans to capture your keystrokes. Use a program such as Malwarebytes Anti-Malware to quickly identify and remove threats.
  • Change all your passwords (Windows password, email, banking, etc).

If you already paid:

  • Contact your financial institution/credit card company to reverse the charges and keep an eye for future unwanted charges.
  • If you gave them personal information such as date of birth, Social Security Number, full address, name and maiden name you may want to consult the FTC’s website and report identity theft.

Report the scam:

 

This report was posted on Ripoff Report on 09/21/2015 10:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/delwyn-technologies-llc/gurgaon-other-122016/delwyn-technologies-llc-gowyn-technologies-pvt-ltd-technical-support-gurgaon-other-1256391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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