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Report: #1321315

Complaint Review: Derma Essence - Internet

  • Submitted:
  • Updated:
  • Reported By: Sandy — Bethlehem Pennsylvania USA
  • Author Confirmed What's this?
  • Why?
  • Derma Essence Internet USA

Derma Essence Total Scam Free item costs over $84.75 each and every month. Do not order free item(s) Internet

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Please, pleas, please do NOT oder the 'FREE" items from derma essence . Supposedly only $4.95 for s&h, then they charge for two s&h. You received two small products. Then (apparently very unclear in their initial offer), if you don't cancel within 14 days of the initial shippment, they charge you $84.75 each month for each of those two items. After a 1/2 hour phone call, they finally agreed (after extensively telling me of all offers available to me), they agreed to credit my account for $37.46, and to not charge me any subsequent orders as they have cancelled my order, which I did NOT place in the first place. I also was given the option to call back in two days for a tracking number so that I could pay anywhere from  $10-12 to return the products, then I would be given a 25% credit for the returned items. 

This report was posted on Ripoff Report on 08/08/2016 10:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/derma-essence/internet/derma-essence-total-scam-free-item-costs-over-8475-each-and-every-month-do-not-order-f-1321315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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