• Report: #581136

Complaint Review: derma remedies

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  • Submitted: Mon, March 15, 2010
  • Updated: Sat, January 12, 2013

  • Reported By: sheri — santa fe New Mexico United States of America
derma remedies
788 fox croft ave. #201 martinsberg, West Virginia United States of America

derma remedies ordered skintag medication with a guarantee money back. Contacted them and said it wasn't working. Was told to keep it for the full 6 weeks. Recontacted them and mailed back the empty bottle with martinsberg, West Virginia

*General Comment: worked for me

*UPDATE Employee: Refunded In Full

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derma remedies has refused to refund the cost of the their skintag removal ointment after a money back guarantee.  I sent the empty bottle back with my Doctors  invoice for having to surgically remove the skintag, as there was no result from using Derma remedie's product.  I have the receipt for mailing back to them on Febr. 24, 2010 which was in the 60 day frame.  They claim they didn't receive it  until 7 days after the 60 days was passed.  This is a rip off.  Thankyou.


This report was posted on Ripoff Report on 03/15/2010 09:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/derma-remedies/martinsberg-West-Virginia-25401/derma-remedies-ordered-skintag-medication-with-a-guarantee-money-back-Contacted-them-a-581136. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

worked for me

AUTHOR: dano - (United States of America)

i ordered a bottle of Skin Tag DX and used it for 1 week and had great results.  i removed 1 very large skintag and 2 smaller ones within 1 week.  the stuff smells bad so i only used it at night before bed.  i dunno, maybe it don't work on everyone but i had a large skin tag that kept scabbing and would bleed a little at night.  it cleared up in 1 week.  I would like to buy another bottle but can not find the same stuff online for sale.

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#2 UPDATE Employee

Refunded In Full

AUTHOR: Anthony - (United States of America)

Hi,
 This customer did mail this order back, but at a later date than stated in her report (March 02, 2010). She did acknowledge this and we believe this to be a mistake on her part and not intentional. After some communication with her it was decided to end this amicably and refund her the entire order which she has acknowledged receipt of.

 She stated to us that she did attempt to retract this report and was unsuccessful in contacting admin to accomplish this. Below is the correspondence from her.

"I received your check and on good faith made several attempts to update my report at ripoffreport.com. I am unable to access the website they issued below and have been unsuccessful at my attempts to reach them. My suggestion would be for you to file a rebuttal saying the refund was made in full. My report was filed 3/15. This appears to be the only remedy."

Thank you.
 
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