Complaint Review: Dermallure - Internet
- Dermallure Internet USA
- Phone: 866-297-9775
- Web: www.mydermallure.com
- Category: Eye Care
Dermallure Back in June, I saw an ad on CNN for a free trial sample of Dermallure . The ad stated you received a free trial sample for only $4.95. The $4.95 was for shipping and handling. Exactly a month later, I received another shipment. I was floored. I thought I was receiving a free trial sample and if I liked the product, I could order more. The ad did not indicate you were signing up for monthly shipments. I could not believe my checking account was charged twice for two shipments. I spoke to CS rep Ashley yesterday (7-23-14) and was told I could not return the 6-13-14 shipment. I did receive a RMA number for the July shipment. I asked to speak to a manager and was told the manager was in a meeting and he would call me back. I am still waiting for that call back. Please send me a RMA for the June shipment. You ad is very deceiving and I feel like I have been ripped off. Not a good way to do business. Haslet Internet
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Back in June, I saw an ad on CNN for a free trial sample of Dermallure . The ad stated you received a free trial sample for only $4.95. The $4.95 was for shipping and handling. Exactly a month later, I received another shipment. I was floored. I thought I was receiving a free trial sample and if I liked the product, I could order more. The ad did not indicate you were signing up for monthly shipments. I could not believe my checking account was charged twice for two shipments. I spoke to CS rep Ashley yesterday (7-23-14) and was told I could not return the 6-13-14 shipment. I did receive a RMA number for the July shipment. I asked to speak to a manager and was told the manager was in a meeting and he would call me back. I am still waiting for that call back. Ad is very deceiving and I feel like I have been ripped off. Not a good way to do business.
This report was posted on Ripoff Report on 07/24/2014 09:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dermallure/internet/dermallure-back-in-june-i-saw-an-ad-on-cnn-for-a-free-trial-sample-of-dermallure-the-1164647. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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