• Report: #1055146

Complaint Review: Dermatology Medical Group

  • Submitted: Thu, May 30, 2013
  • Updated: Thu, May 30, 2013

  • Reported By: Disheartened — Oxnard California
Dermatology Medical Group
2811 N Ventura Road, Oxnard CA 93036 Camarillo, California USA

Dermatology Medical Group Disheartened Patient is refused service Camarillo California

*Author of original report: "Money not being an issue"

*Consumer Suggestion: This medical provider owed YOU nothing...

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I was recently refferred to a specilist for a severe skin allergy I have been suffering with for over a month. My primary physican assured me he is the best and would be happy to treat me. 

I called to make an appointment but was denied service over a petty $191.00 of outstanding balance I overlooked to pay on a previous visit years back. I assured them I would settle their balance immediately (money not being an issue) in the hope I can see Jacob E. Lau, MD. 

They were rude and uncompassionate, despite my explaining how 60% of my body is covered with rashes, itch and has debilitated my overall health due to lack of sleep and axiety over it. I was dismissed with a number to a collection agency and they would hear no more. 

While I undertand billing issues, working with medical corporate giants myself; it comes down to good business ethic and basic human compassion. More could have been done with a patient in desperate need. I wasn't going in for a nose job or liposuction and knowing a bit of law and policy.. the bill could have been settled in their office indeed!  


This report was posted on Ripoff Report on 05/30/2013 04:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dermatology-Medical-Group/Camarillo-California-93010/Dermatology-Medical-Group-Disheartened-Patient-is-refused-service-Camarillo-California-1055146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
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#1 Author of original report

"Money not being an issue"

AUTHOR: Disheartened - ()

Did you "Overlook" that part of the report? Most likely. 

Spare me your pamphlet psychology. Who are you speaking for? Becareful who you call a liar..

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#2 Consumer Suggestion

This medical provider owed YOU nothing...

AUTHOR: Ken - ()

 "I called to make an appointment but was denied service over a petty $191.00 of outstanding balance I overlooked to pay on a previous visit years back."

They just decided they could "overlook" providing another likely unpaid service to you.

As they say, you messed in your own nest.  It's hard to "overlook" a bill for this long, after all the notices you certainly got.

You, are a LIAR.

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