- Report: #1055146
Report - Rebuttal - Arbitrate
Complaint Review: Dermatology Medical Group
Dermatology Medical Group2811 N Ventura Road, Oxnard CA 93036 Camarillo, California USA
Dermatology Medical Group Disheartened Patient is refused service Camarillo California
*Author of original report: "Money not being an issue"
*Consumer Suggestion: This medical provider owed YOU nothing...
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I was recently refferred to a specilist for a severe skin allergy I have been suffering with for over a month. My primary physican assured me he is the best and would be happy to treat me.
I called to make an appointment but was denied service over a petty $191.00 of outstanding balance I overlooked to pay on a previous visit years back. I assured them I would settle their balance immediately (money not being an issue) in the hope I can see Jacob E. Lau, MD.
They were rude and uncompassionate, despite my explaining how 60% of my body is covered with rashes, itch and has debilitated my overall health due to lack of sleep and axiety over it. I was dismissed with a number to a collection agency and they would hear no more.
While I undertand billing issues, working with medical corporate giants myself; it comes down to good business ethic and basic human compassion. More could have been done with a patient in desperate need. I wasn't going in for a nose job or liposuction and knowing a bit of law and policy.. the bill could have been settled in their office indeed!
This report was posted on Ripoff Report on 05/30/2013 04:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dermatology-Medical-Group/Camarillo-California-93010/Dermatology-Medical-Group-Disheartened-Patient-is-refused-service-Camarillo-California-1055146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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