- Report: #621683
Report - Rebuttal - Arbitrate
Complaint Review: dermitage anti aging
dermitage anti agingP O Bx 1603 Suisun City California 94585 Internet United States of America
dermitage anti aging Co. will NOT give you an address to ship product back Internet
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I called to cancel and I was told I was too late to cancel
They clain the first time I called was July 5 or 6 - I called on June 20 - rude people
I was also told that the supply sent to me was a full 30 day supply and did NOT just cost the shipping and handeling for the sample trial offer
I was told that in 3 places it said (fine print) that I had to call within 2 wks to cancel further orders and charges
I paid the S & H - not I am being billed for $109 dollars for the SAMPLE and that the sample IS a 30 day supply and they would not give me a return authorization # of address of warehouse
They said they couldn't do anything for me - except cancel further shipments but would still charge me the $109
They asked if I had contacted my bank - I said yes althou I didn't at that point
Their reply was that was unfortunate - because now that I did that - they could not help and I would not be refunded
I called again attempting to get a mailing address - they would not give me one and the bank told me to get a return receipt when I returned the product - which stung my face and it is not what they say it is
My bank says I have to wait 30 days to see if they do indeed credit my acct - which caused me to be overdrawn
NOW I see on internet that this same thing has happened to many others
This report was posted on Ripoff Report on 07/08/2010 08:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/dermitage-anti-aging/internet/dermitage-anti-aging-Co-will-NOT-give-you-an-address-to-ship-product-back-Internet-621683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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