• Report: #1048235

Complaint Review: Des Moines RV

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  • Submitted: Fri, May 03, 2013
  • Updated: Fri, May 03, 2013

  • Reported By: Ray — Waterloo Iowa
Des Moines RV
2401 S.E. 14th Street Des Moines, Iowa USA

Des Moines RV RV Direct, RV One Superstores. Filed Suit against them on 5-3-13 Des Moines Iowa

*Author of original report: Issues Settled

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 My wife and  I recently purchased a RV from "RV One" in Des Moines that has turned into the worst customer service you could imagine. Over $45000.00

We have yet to spend one night in this RV and it has cost us over $1500.00 in repairs and is now in the shop for another $2000.00 alternator. The warrenty they sold us is a  joke and  "RV One" has responded by not doing anything, in fact they will not return our calls and they blocked me on Facebook because I posted how bad ...their customer service has been.

If you have ever had bad customer service, I ask you to cut and paste this complete post or just the quote on the bottom and post it to their facebook page. I am hoping "RV One" will realize that poor customer service has consequences.

Their facebook page is listed under: RV One

"You can block people from Facebook all you want, but poor customer service will always come back to haunt you."

I filed suit against them today.


This report was posted on Ripoff Report on 05/03/2013 12:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Des-Moines-RV/Des-Moines-Iowa-50320/Des-Moines-RV-RV-Direct-RV-One-Superstores-Filed-Suit-against-them-on-5-3-13-Des-Moine-1048235. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Issues Settled

AUTHOR: rayrich3 - ()

I am disappointed in how long it took to get all issues resolved, but as of today all issues have been resolved  to my satisfaction and suit has been withdrawn. I do think they have the correct approach to customer service and just need to re-train some of the employees that were involved in my situation.

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