• Report: #1019135

Complaint Review: designyourwall.com

  • Submitted: Sat, February 23, 2013
  • Updated: Sat, February 23, 2013

  • Reported By: Donna cw — Rockville Maryland U.S.A.
15924 Arminta St. Internet United States of America

designyourwall.com Design Your Wall Misleading Pictures of Wallpaper/Ripoff 30% Restocking Fee , Internet

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DON'T BUY FROM DESIGNYOURWALL.COM.  I ordered wallpaper from DesignYourWall.com.  When it arrived, it was completely different from the item that was pictured on their website.  I was expecting the Silver Damask on White wallpaper that was pictured: http://www.designyourwall.com/store/silver-damask-white-background-nino-pr-6132.html.  Even though the url reads "silver damask white background," they were very clever in hoping that you didn't notice that the description actually says beige background, "Silver/Gold Damask on Beige Background."

This is classic bait and switch. They show you a picture of one thing and send you something else. But here is the real hooker, once you receive the wrong beige background wallpaper, you can only get back a portion of your money because "there is a 30% restocking fee for ALL returns regardless of its condition:"
.....designyourwall.com/sites/default/files/return_form.pdf">http://www.designyourwall.com/sites/default/files/return_form.pdf.  How terribly misleading!  Don't fall for their tricks.

This report was posted on Ripoff Report on 02/23/2013 12:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/designyourwallcom/internet/designyourwallcom-Design-Your-Wall-Misleading-Pictures-of-WallpaperRipoff-30-Restocking-1019135. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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