- Report: #350914
Report - Rebuttal - Arbitrate
Complaint Review: Destination Movers
Destination Movers20442 NE 15th Court North Miami Beach, Florida U.S.A.
Destination Movers - Erica , Aruma?, Manager Not the truth North Miami Beach Florida
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we heard about ripoff report and saw the report. i questioned erica and the manager aruraz?? sorry do not know the spelling, and the manager. i was assured line by line as to there side of the story.
when they arrived a the house they had a budget truck, so i questioned it. they movers said they load it there, take it to miami, unload and reload it to another truck, then were stopping in tn, then ky, then ar, then to ok. alot of room for items to be lost, broken, misplaced, or damaged. they then hand me a insurance waiver form that stated they were not responsible for any items broken that they did not pack it. i stated the boxes were packed very well. the movers said no the furniture. i said explain, he said we have to wrap everything and its going to be an extra 1200.00. i got on the phone with all three and try to get some type of explanation as to why it was not going to the plan that was laid out to me. they explaned the had the right to change moving arrangements for cost issues. ok but what about the extra charge and insurance. you have to pay that and were are not responsible for damages. i told them i had some military friends that could have help me do all this for alot less. he said to go call your f****t military friends and have them help you move then. hello come again. you heard me, at that point i told the movers i was not going to sign the insurance papers they were responsible for anything that happens. they left.
the company charged me 25% for canceling which i am still fighting. i would have hate to have seen what would have happen. how can a foreign company come to america and not appreciate our military.
i questioned everything about this company like everyone else. they changed the way they bill to put you on the spot instead of being up front and reliable.
This report was posted on Ripoff Report on 07/14/2008 07:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Destination-Movers/North-Miami-Beach-Florida-33179/Destination-Movers-Erica-Aruma-Manager-Not-the-truth-North-Miami-Beach-Florida-350914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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